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Employees Asked to Use Online Access for Pay Documents

By Gerry J. Gilmore
American Forces Press Service

WASHINGTON, Sept. 9, 2005 – A new Defense Department policy asks servicemembers, government civilians and retirees to obtain needed pay documents from an online Web site, a Defense Finance and Accounting Service spokesman said today.

Having DoD customers obtain pay documents such as leave-and-earnings and tax statements via computer rather than having hard copies mailed to them is envisioned to provide hefty savings, according to DFAS representative Jim Pitt, the director of the agency's myPay online system.

For example, the government would save $7.5 million, including savings in mailing, printing and paper, if all of DoD's civilian employees used myPay, Pitt noted. The new policy is part of DoD initiatives to support President Bush's directive for government agencies to harness the Internet to deliver services, he said.

Using the online system also assures that personal data like Social Security numbers are viewed and accessed only by each customer, Pitt said. And the myPay system, accessed at https://mypay.dfas.mil, soon will feature added security measures that will help protect users against identity theft, he noted.

Pitt said users who want to subscribe to myPay are required to first submit basic information via any government-sourced computer to obtain a personal identification number. Afterward, users can use their PINs to access the myPay Web site through any computer that has Internet access, he said. Another way to obtain a PIN is to call the Customer Support Center at 1-800-390-2348. PINs will be sent to customers within a few days, either via mail or by e-mail.

Although DFAS customers still can opt to request hard-copy W-2s and LESs, Pitt urged them to use the myPay online service to save government dollars. The myPay site also can be used to check up on pay account information and to make changes to allotments or direct deposits, he said.

A memorandum signed April 29, 2005, by Undersecretary of Defense for Personnel and Readiness David S.C. Chu and DoD Comptroller Tina W. Jonas outlined the new policy, which went into effect Sept. 1.

Pitt said the lag time in implementing the policy was due to coordination and negotiations with government employee unions.

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