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IMMEDIATE RELEASE

Release No: 562-96
October 01, 1996

DEFENSE COMMISSARY AGENCY BECOMES ONE OF THE FIRST GOVERNMENT AGENCIES TO BE PERFORMANCE BASED

Secretary of Defense William J. Perry today heralded the Defense Commissary Agency as one of the federal government's first performance based organizations.

In formal ceremonies held in the Navy Memorial Foundation Auditorium, Washington, D.C., Fred Pang, assistant secretary of Defense for Force Management Policy, represented Secretary Perry in making the formal announcement.

The Department of Defense chose DeCA to be its first PBO because it is customer oriented and has demonstrated its potential for progressive management. DeCA operates 309 military grocery stores worldwide. By selling groceries at over a 25 percent savings, it provides an expected and valued part of the military compensation package.

As a PBO, DeCA will adopt the best characteristics of private business. This includes seeking waivers and legislation that will streamline buying and accounting practices, reduce costs of necessary services, and streamline personnel services. The PBO concept meets Vice President Gore's goal for government that works better and costs less, while sustaining and enhancing the commissary benefit.

The ceremony also recognized the worldwide inauguration of the SAVER 2000 program, which signifies DeCA's commitment to "a new century of value and service." SAVER stands for Service, Access, Value, Efficiency and Response. Three commissary employees also received World Class Customer Service awards for exemplifying the agency's high standards in customer service.