{"agency":"DOD","generated":"2013-05-15 06:51:10","items":[{"id":"2.1","parent":null,"text":"Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.","due":"90 Days","due_date":"2012\/08\/21","fields":[{"type":"select","name":"2-1-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"2.1.1","parent":"2.1","text":"Paragraph on customer engagement approach","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"textarea","name":"2-1-1-customer-engagement-approach","label":"Paragraph on customer engagement approach","options":[],"value":"The Department of Defense (DoD) engages customers using a variety of methods. DoD interfaces with service providers and customers to help identify which services are the most popular and possible high priority candidates for API conversion. The DoD datasets on data.gov provide further insight on what information customers are currently accessing for possible API conversion. The DoD Open Government page at http:\/\/open.dodlive.mil\/ has been updated to allow external customers to provide input as to which datasets should be available through a Web API. Customer feedback will be included with resource availability and budget constraints to prioritize the services made available via Web APIs."}],"multiple":false},{"id":"2.1.2","parent":"2.1","text":"Prioritized list of systems (datasets)","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"text","name":"2-1-2-name","label":"System Name","options":[],"value":["United States Army Corps of Engineers (USACE) Lockage Data","United States Army Corps of Engineers (USACE) Commodity Data"]},{"type":"text","name":"2-1-2-description","label":"System Description","options":[],"value":["The Corps Locks website contains lock and vessel specific information derived from the United States Army Corps of Engineers Lock Performance Monitoring System (LPMS).","The USACE Commodity system provides commodities information to the Department of Agriculture on a weekly basis."]},{"type":"select","name":"2-1-2-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["internal","external"]},{"type":"text","name":"2-1-2-customer","label":"Main Customer","options":[],"value":["Coast Guard and Department of Agriculture","DoD employees and general public"]},{"type":"text","name":"2-1-2-uii","label":"Unique Investment Identifier","options":[],"value":[]}],"multiple":true},{"id":"7.1","parent":null,"text":"Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.","due":"90 Days","due_date":"2012\/08\/21","fields":[{"type":"select","name":"7-1-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"7.1.1","parent":"7.1","text":"Paragraph on customer engagement approach","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"textarea","name":"7-1-1-customer-engagement-approach","label":"Paragraph on customer engagement approach","options":[],"value":"The Department of Defense (DoD) engages customers using a variety of methods. DoD interfaces with service providers and customers to help identify which services are the most popular and possible high priority candidates for mobile optimization. Also the DoD datasets on data.gov provide further insight on what information customers are currently accessing for possible mobile optimization. Customer feedback will be included with resource availability and budget constraints to prioritize mobile optimization candidates."}],"multiple":false},{"id":"7.1.2","parent":"7.1","text":"Prioritized list of systems (datasets)","due":"90 days","due_date":"2012\/08\/21","fields":[{"type":"text","name":"7-1-2-name","label":"System Name","options":[],"value":["TRICARE Website","Defense Commissary Agency (DeCA) Commissaries Locator","Arlington National Cemetery Grave Site Locator"]},{"type":"text","name":"7-1-2-description","label":"System Description","options":[],"value":["Provides TRICARE Coverage Plan information to active and retired Uniformed Services and their families","Provides users the closet store hours, directions, contact information, floor plans, etc.","Enables veterans, family members and the public to locate gravesites; generate front and back photos of a headstone or monument; and receive directions to those locations."]},{"type":"select","name":"7-1-2-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","both","both"]},{"type":"text","name":"7-1-2-customer","label":"Main Customer","options":[],"value":["Uniformed Service members, retirees and their families.","Uniformed Service members, retirees and their families.","Veterans, family members and the public."]},{"type":"text","name":"7-1-2-uii","label":"Unique Investment Identifier","options":[],"value":["007-000006593","007-000000511"]}],"multiple":true},{"id":"4.2","parent":null,"text":"Establish an agency-wide governance structure for developing and delivering digital services","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"select","name":"4-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"4-2-policy","label":"Paragraph on Governance","options":[],"value":"The agency-wide governance structure for oversight and delivery of digital services in the Department of Defense is an element of  information resources management under the cognizance of the DoD CIO.  As such, it exists and is conducted within the overall DoD Chief Information Officer governance structure and processes.  The overarching policy, DoD Directive 8000.01 (http:\/\/www.dtic.mil\/whs\/directives\/corres\/pdf\/800001p.pdf) assigns oversight responsibilities and authorities  to the DoD CIO and provides direction, responsibilities and  roles for CIOs at the various levels within the DoD. The DoD CIO Governance charter (the DoD CIO Executive Board [http:\/\/dodcio.defense.gov\/Portals\/0\/Documents\/001_Signed%20DoD%20CIO%20ExBd%20Charter%2002-12-2012%20.pdf]), provides  detailed governance responsibilities, policies, procedures, processes, structures and enforcement mechanisms to carry out all initiatives and functions supporting the role of the DoD CIO to effectively manage and operate the DoD Information Enterprise initiatives to include delivery of digital services.\r\n"},{"type":"text","name":"4-2-link","label":"URL to Governance Document","options":[],"value":"http:\/\/dodcio.defense.gov\/Portals\/0\/Documents\/001_Signed%20DoD%20CIO%20ExBd%20Charter%2002-12-2012%20.pdf"}],"multiple":false},{"id":"5.2","parent":null,"text":"Develop an enterprise-wide inventory of mobile devices and wireless service contracts","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"select","name":"5-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"5.2.1","parent":"5.2","text":"Develop wireless and mobile inventory","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"text","name":"5-2-1-component","label":"Bureau\/Component","options":[],"value":["Department of Defense"]},{"type":"select","name":"5-2-1-inventory-status","label":"Inventory Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":["completed"]}],"multiple":true},{"id":"8.2","parent":null,"text":"Implement performance and customer satisfaction measuring tools on all .gov websites","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"select","name":"8-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"8.2.1","parent":"8.2","text":"Implement performance measurement tool","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"select","name":"8-2-1-tool","label":"Implemented Digital Analytics Program","options":[{"label":"Yes","value":"yes"},{"label":"No","value":"no"}],"value":"yes"},{"type":"textarea","name":"8-2-1-implementation","label":"If Not, Describe Implementation","options":[],"value":null},{"type":"text","name":"8-2-1-percent","label":"Percent of websites covered","options":[],"value":"77"},{"type":"text","name":"8-2-1-url","label":"URL of performance data","options":[],"value":null}],"multiple":false},{"id":"8.2.2","parent":"8.2","text":"Implement customer satisfaction tool","due":"8 months","due_date":"2013\/1\/22","fields":[{"type":"textarea","name":"8-2-2-implementation","label":"Describe Implementation","options":[],"value":"The DoD has implemented the ForeSee Analytics tool to measure customer satisfaction on .gov websites to increase the value of online communications by identifying which improvements and enhancements will have the greatest return on investment from the customers perspective.  Annual and quarterly reports are published by Foresee as \"Satisfaction Indexes.\""},{"type":"text","name":"8-2-2-url","label":"URL of performance data","options":[],"value":"http:\/\/www.foresee.com\/research-white-papers\/research-by-industry.shtml#government"}],"multiple":false},{"id":"1.2","parent":null,"text":"Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov\/developer pages","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"1-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"in-progress"}],"multiple":false},{"id":"1.2.1","parent":"1.2","text":"Document policy for architecting new IT systems for openness by default","due":"6 months","due_date":"2012\/11\/23","fields":[{"type":"textarea","name":"1-2-1-description","label":"Describe policy","options":[],"value":"The DoD CIO will continue to collaborate with the components of the Office of the Secretary of Defense and the major DoD Components to shift the Department's policies and guidance about the management of information to an information-centric approach\u2014a move from managing information as documents, to managing discrete pieces of open data and content that will be tagged, shared, secured, and presented in ways that are most useful for the consumers of the information.  Data sharing will continue to be emphasized as reflected in DoD Directive 8320.02, \"Data Sharing in a Net Centric Environment.\"  IT Governance will be strengthened and streamlined to lead decisions and actions that will reduce waste and duplication, increase returns on IT investments, improve effectiveness of IT solutions, and increase interoperability through shared, enterprise services, more Web application programming interfaces (APIs), continued optimization of DoD information for mobile use (as practicable), and more mobile applications, all operating under a single security architecture.  The DoD CIO is collaborating with other Component heads\/PSAs to analyze current policies and will make appropriate changes to directives and instructions as OMB guidance emerges and is finalized.\r\nRecognizing that information is a strategic asset, DoD leaders are striving to establish a robust, rapidly scalable, interoperable, and secure capability that allows all authorized users to access the information they need anytime, anywhere, and on approved devices of their choosing. \r\n"}],"multiple":false},{"id":"1.2.3","parent":"1.2","text":"Operationalize Enterprise Data Inventory","due":"17 months","due_date":"2013\/10\/23","fields":[{"type":"text","name":"1-2-3-datasets-in-inventory","label":"Number of datasets in the Enterprise Data Inventory","options":[],"value":null},{"type":"text","name":"1-2-3-systems-in-inventory","label":"Number of systems whose datasets are in the Enterpirse Data Inventory","options":[],"value":null},{"type":"text","name":"1-2-3-datasets-potential-public","label":"Number of datasets that can be made publicly available","options":[],"value":null},{"type":"text","name":"1-2-3-datsets-listed","label":"Number of datasets listed on the \/data page","options":[],"value":null},{"type":"text","name":"1-2-3-released-datasets-listed","label":"Number of released datasets listed on the \/data page","options":[],"value":null}],"multiple":false},{"id":"2.2","parent":null,"text":"Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"2-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"}],"multiple":false},{"id":"2.2.1","parent":"2.1","text":"Publish plan on future activity","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"textarea","name":"2-2-1-describe","label":"Describe policy","options":[],"value":"The DoD is expanding on the existing interactive and collaborative capabilities of Web 2.0 technologies, including mobile optimization and the provision Web application programming interfaces, which facilitate a rich user experience in a participatory environment and focus on information sharing, collaboration, and interoperability. Current initiatives will support the evolution of Web 3.0 capabilities and technologies that provide the foundation for the \"the intelligent Web,\" including semantic Web, micro formats, natural language search, data-mining, machine learning, recommendation agents, and artificial intelligence technologies\u2014all supporting the machine-facilitated understanding of information, optimized for mobile use. Technological advances and calculated investments will ensure our joint forces have reliable access to the right information at the right time, from any device anywhere in the world."}],"multiple":false},{"id":"2.2.2","parent":"2.1","text":"Make 2+ systems (datasets) available via web APIs with metadata tags","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"text","name":"2-2-2-system","label":"Name of system","options":[],"value":["United States Army Corps of Engineers (USACE) Lock QueueData","United States Army Corps of Engineers (USACE) Commodities Tonnage Data","United States Army Corps of Engineers (USACE) Lock Traffic Data"]},{"type":"textarea","name":"2-2-2-description","label":"Description of system","options":[],"value":["The Lock Performance Monitoring System contains data on U.S. flag vessels and foreign vessels and their cargo operating in US waterways that transit a USACE-operated lock structure.","The Lock Performance Monitoring System contains data on U.S. flag vessels and foreign vessels and their cargo operating in US waterways that transit a USACE-operated lock structure.","The Lock Performance Monitoring System contains data on U.S. flag vessels and foreign vessels and their cargo operating in US waterways that transit a USACE-operated lock structure."]},{"type":"select","name":"2-2-2-scope","label":"Scope of system","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","both","both"]},{"type":"text","name":"2-2-2-customers","label":"Main Customers","options":[],"value":["Commercial Barge Operating Companies, Commodity Shippers, General Public","Department of Agriculture, Commercial Barge Operating Companies","U.S. Coast Guard, Commercial Barge Operating Companies"]},{"type":"text","name":"2-2-2-uii","label":"Unique Investment Identifier","options":[],"value":[]},{"type":"text","name":"2-2-2-url","label":"API Link","options":[],"value":["http:\/\/corpslocks.usace.army.mil\/lpwb\/f?p=121:7:0","http:\/\/corpslocks.usace.army.mil\/lpwb\/f?p=121:7:0","http:\/\/corpslocks.usace.army.mil\/lpwb\/f?p=121:7:0"]}],"multiple":true},{"id":"5.3","parent":null,"text":"Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"5-3-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"5-3-policy","label":"Describe Implementation","options":[],"value":"Once completed, DoD will consider GSA's government wide acquisition contracts (GWACs) for DoD procurements.  The DoD CIO's DoD Commercial Mobile Device (CMD) Implementation Plan, February 15, 2013, established a cost management framework for the Department and provided guidance on using GSA's GWACs. Acquisition contracts for CMD carrier services (e.g., mobile voice and data via cellular) will be consolidated, to the greatest extent practical, and Department- and government-wide contracts will be preferred to promote efficient use of government resources, in accordance with the Digital Government Strategy.  The DoD CMD Implementation Plan established semiannual audits across DoD to determine the total cost of mobility implementation, operation, and management and ensure optimal management of mobility service solutions.  On April 15, 2013, DoD CIO directed the Defense Information Systems Agency (DISA) to conduct a business case analysis (BCA) that includes consideration of available GWACs. "}],"multiple":false},{"id":"6.3","parent":null,"text":"Ensure all new digital services follow digital services and customer experience improvement guidelines","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"6-3-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"6-3-policy","label":"Describe Implementation","options":[],"value":"The Department is committed to consistently providing a quality customer experience through the continuous improvement of customer service delivery across many diverse lines of business and services. Driven by measurements of customer use from both formal and informal assessments of customer satisfaction, continuous improvement of customer service across the DoD is supported by a set of policies and specific activities that ensure the accessibility of information and services to Americans with disabilities; automate work flows; ensure discovery through centralized and federated search; improve confidentiality, integrity and authenticity of information; and strive for across the board compliance with laws and Federal regulations. \r\nFor DoD's public websites, the Department measures customer satisfaction using formal surveys (Foresee) and direct feedback such as comment forms, one-on-one meetings and telephone calls.\r\nWith regard to measuring customer use of public websites, DoD participates in the Federal Digital Analytics Program (DAP) which enables DoD to have an instantaneous, agency-wide view of Web metrics.  Additionally, DoD Instruction 8550.01 \"DoD Internet Services and Internet-Based Capabilities\" will be updated to reflect the requirement for DoD Components to implement DAP or other performance measuring tools on public .gov websites and will include the option to implement on public .mil websites. DoD's applicable policies and guidance will be evaluated and updated to reflect emerging guidance from OMB on criteria to be met for improving usability, availability and accessibility of services, including optimization of services for mobile use. \r\n"}],"multiple":false},{"id":"7.2","parent":null,"text":"Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"select","name":"7-2-status","label":"Overall Status","options":[{"label":"Not Started","value":"not-started"},{"label":"In Progress","value":"in-progress"},{"label":"Completed","value":"completed"}],"value":"completed"},{"type":"textarea","name":"7-2-policy","label":"Describe Implementation","options":[],"value":"The DoD Enterprise Architecture (EA) continues to evolve to meet the future needs of the Department and provide forward-looking guidance. This evolution occurs as DoD EA references are updated, new architectures are developed, existing architectures are refined, and new solutions are developed and implemented. The DoD is expanding on the existing interactive and collaborative capabilities of Web 2.0 technologies, including mobile optimization and the Web application programming interfaces, which facilitate a rich user experience in a participatory environment and focus on information sharing, collaboration, and interoperability. Current initiatives will support the evolution of Web 3.0 capabilities and technologies that provide the foundation for the \"the intelligent Web,\" including semantic Web, micro formats, natural language search, data-mining, machine learning, recommendation agents, and artificial intelligence technologies\u2014all supporting the machine-facilitated understanding of information, optimized for mobile use. Technological advances and calculated investments will ensure our joint forces have reliable access to the right information at the right time, from any device anywhere in the world."}],"multiple":false},{"id":"7.2.1","parent":"7.2.","text":"Report on services","due":"12 months","due_date":"2013\/05\/23","fields":[{"type":"text","name":"7-2-1-name","label":"Service Name","options":[],"value":["Arlington National Cemetery (ANC) Explorer","TRICARE Mobile Website","Defense Commissary Agency (DeCA) Commissaries Locator","United States Army Corps of Engineers (USACE) Lock Performance Monitoring System (LPMS) Voice-Activated Lock Queue Report ","United States Army Corps of Engineers (USACE) Lock Performance Monitoring System (LPMS) Voice-Activated Tonnage Report "]},{"type":"textarea","name":"7-2-1-description","label":"Service Description","options":[],"value":["Arlington National Cemetery has created ANC Explorer, an application that is available across common web browsers and for various  mobile smart phones (iOS, BlackBerry or Android) to enable family members and the public to explore Arlington's rich history.  ANC Explorer allows users to look up events, locate gravesites or other points of interest throughout the cemetery, generate front-and-back pictures of a marker or monument, and receive directions to these locations. ","TRICARE provides health benefits for about 9 million beneficiaries that include military personnel, military retirees, and their dependents.  The principal TRICARE website was optimized for use on mobile devices.  Using the TRICARE mobile website, current beneficiaries can get information specific to their category, plan and region.  New beneficiaries can answer a series of questions to identify which TRICARE plan they may be eligible for.  ","Military commissaries sell groceries and household goods to about 12 million authorized patrons that include active-duty, Guard, Reserve, and retired members of all seven uniformed services of the United States and eligible members of their families.  DeCA's commissary locator was optimized for mobile use and assists visitors with finding the closest store based on country and state selected.  Users can also find a commissary by selecting the store name from an alphabetical listing.  Store information provided by the site includes address, telephone numbers, store hours and store services. ","Commercial barge operating companies and commodity shippers can check the locks queue and other transit conditions ahead of time to plan navigation schedules.  Shippers can determine tow arrival times from the location and distance of the barges from their facility. US Coast Guard could use the mobile app to determine the queue of vessels waiting at a particular lock. Recreational boaters can check lock traffic and plan arrivals at a less busy and safer time. The public, especially along the nation's waterways, are keenly interested in river traffic and individual vessels and track their progress up and down the system. Off duty lock operators use this to verify that the lock is operational and running well.","Department of Agriculture uses the data to obtain commodities data (i.e., food, farm products, waste material).  In addition to the API and the mobile app, this data is also transmitted via a weekly CSV file. Commercial barge companies and shippers can use this mobile app to evaluate commodity flow and use the information in their business decisions. Grain and fuel based publications can use this information to report and chart commodity movements to their readers."]},{"type":"select","name":"7-2-1-scope","label":"System Scope","options":[{"label":"Internal","value":"internal"},{"label":"External","value":"external"},{"label":"Both","value":"both"}],"value":["both","both","both","both","both"]},{"type":"text","name":"7-2-1-customers","label":"Primary customers","options":[],"value":["Servicemembers' Families, Veterans, General Public","TRICARE Beneficiaries","DeCA Patrons","Commercial Barge Operating Companies, Commodity Shippers, General Public","Department of Agriculture, Commercial Barge Operating Companies"]},{"type":"text","name":"7-2-1-uii","label":"Unique Investment Identifier","options":[],"value":["007-000006593","007-000000511"]},{"type":"text","name":"7-2-1-url","label":"URL of service","options":[],"value":["http:\/\/www.arlingtoncemetery.mil\/GravesiteLocator\/GravesiteLocator.aspx","http:\/\/www.tricare.mil\/mobile\/","http:\/\/www.commissaries.com\/mobile\/store_locator.cfm","http:\/\/corpslocks.usace.army.mil\/lpwb\/f?p=121:8:0::NO","http:\/\/corpslocks.usace.army.mil\/lpwb\/f?p=121:8:0::NO"]}],"multiple":true}]}