The Department of Defense is working hard to improve the way in which we contract for the movement of household goods and related services.

Our goal is to provide world-class service for the movement of the most precious possessions of all DoD personnel.

We move approximately 650,000 military and civilian families every year – more than any U.S. corporation - at a cost of nearly $1.2 billion dollars.

We are actively pursuing initiatives that will reengineer the personal property shipping process. This will incorporate best industry practices which simplify the moving process and improve service. These initiatives are grounded in a common principle – that military families deserve the same quality moving services enjoyed by the private sector.

DoD initiatives include: selection of vendors based on "best value" rather than lowest cost, commercial-sourcing the entire household goods shipment process to a commercial relocation company, an improved Do-It-Yourself program to increase the monetary allowance for participants from 80% to 90% of what the government would have paid to accomplish the move, and the use of purchase cards to insure prompt and easy payment. Through these initiatives, we save critical taxpayer dollars, and provide the best possible service to our members. We are also working with the moving industry and Members of Congress to seek their support for our efforts.

Related Sites:
* Reengineering Personnel Moves