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IMMEDIATE RELEASE

Release No: 003-01
January 04, 2001

IMPROVED HOUSEHOLD GOODS SHIPMENT PROCESS STARTS AT 23 BASES

The Department of Defense announced today that on Jan. 5, 2001, Minot Air Force Base, N.D. will be the first of 23 military installations to receive improved household goods shipping under DoD's new Full Service Moving Project (FSMP).

FSMP is a pilot partnership between the Office of the Secretary of Defense, the military Services, U. S. Coast Guard, U. S. Transportation Command, U. S. Army Communication Electronic Command Acquisition Center, and the household goods moving, freight forwarding and relocation management industries.

The purpose of FSMP is to provide servicemembers with a single point of contact throughout their moving process. Key features of the project include: a guaranteed two-hour window for packing, pick-up, and delivery; a toll-free telephone number to contact move managers; binding estimates that represent a not-to-exceed price for the move; full replacement value protection; and 45-day claim settlement and reimbursement to the servicemember by either the move manager or the transportation provider.

The department has contracted with seven firms to provide move management services. They are Allied Van Lines, The Associates, Cendant Mobility, Interstate Relocation Services Inc., Parsifal Corp., The Pasha Group, and The Suddath Co. In addition, 191 transportation providers from across the country have signed agreements to provide transportation services to DoD under the FSMP pilot.

On Jan. 8, 2001, the remaining 22 installations will start using FSMP. These bases are located in Georgia and the greater Washington, D.C., area. Each test region presents an area of different size in terms of geography and the number of household goods shipment processes in a given year.

The installations participating in the Full Service Moving Project in Georgia are Fort Benning, Fort Gordon, Fort McPherson, Fort Stewart (including Hunter Army Airfield), Moody Air Force Base, Navy Supply Corps School, Athens, and Marine Corps Logistics Base, Albany.

In the Washington, D.C., area, Bolling Air Force Base, Andrews Air Force Base, Md., Fort Meade, Md., Fort Belvoir, Va., Marine Corps Base, Quantico, Va., Headquarters Marine Corps Henderson Hall, Arlington, Va., Naval District Washington, Anacostia Annex, Naval Surface Warfare Center, Dahlgren, Va., U.S. Naval Academy, Annapolis, Md., Walter Reed Army Medical Center, and the Naval Security Group Activity, Sugar Grove, W.Va. will be part of FSMP.

Also included in the pilot are the U.S. Army Service Center for the Armed Forces at the Pentagon, Arlington, Va., U.S. Coast Guard Headquarters Support Command, Washington, D.C. and the Coast Guard Engineering Logistics Center, Baltimore, Md.

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