RANDOLPH AIR FORCE BASE, Texas, March 30, 2006 – The active duty retraining program is going virtual and applications will be processed by the Air Force Contact Center effective March 31 as part of the first phase of the Personnel Services Delivery Transformation.
Airmen interested in voluntary retraining as well as those identified for involuntary retraining will initiate the process online via the Virtual Military Personnel Flight.
The retraining self-service application in the Virtual Military Personnel Flight will give airmen step-by-step instructions on retraining under the Career Airmen Reenlistment Reservation System and the Noncommissioned Officer Retraining Program.
Base-level military personnel flights will continue to process Airmen retraining applications and work any actions or related case files opened prior to March 31.
Airmen requiring assistance or checking on the status of a submission should call the contact center at (800) 616-3775, option 1, option 1, option 2; commercial (210) 565-5000; or DSN 665-5000.