RANDOLPH AIR FORCE BASE, Texas, March 30, 2006 – The active duty retraining program is going virtual and applications will be processed by the Air Force Contact Center effective March 31 as part of the first phase of the Personnel Services Delivery Transformation.

Airmen interested in voluntary retraining as well as those identified for involuntary retraining will initiate the process online via the Virtual Military Personnel Flight.

The retraining self-service application in the Virtual Military Personnel Flight will give airmen step-by-step instructions on retraining under the Career Airmen Reenlistment Reservation System and the Noncommissioned Officer Retraining Program.

Base-level military personnel flights will continue to process Airmen retraining applications and work any actions or related case files opened prior to March 31.

Airmen requiring assistance or checking on the status of a submission should call the contact center at (800) 616-3775, option 1, option 1, option 2; commercial (210) 565-5000; or DSN 665-5000.

The new process consists of the following basic steps:

• Review the retraining advisory to identify potential Air Force Specialty Codes.
• Review Air Force Manual 36-2108, "Enlisted Classification" for AFSC descriptions.
• Review retainability requirements listed in Air Force Instruction 36-2626, "Airman Retraining Program" Table 3.3.
• Submit a Retraining Request to the Air Force Contact Center using the Retraining Request link. Once received, contact center personnel will verify career field eligibility and qualifications to retrain into the Air Force Specialty Codes listed. They will then notify Airmen of any additional requirements they must complete.
• Airmen will then complete the retraining application to include selecting their desired assignment preferences. The application will then be routed electronically for coordination to the unit commander who will forward application back to the contact center to be submitted to the Air Force Personnel Center Retraining Office for a final decision.