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Recruiting Cyber Workforce Easier Than Retaining Them

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The military is doing a great job recruiting cyber talent into military and civilian service, but retention is more difficult, said the deputy assistant secretary of defense for cyber policy said at the Billington Cybersecurity Summit in Washington.

"We have people lined up out the door that are ready to come onboard and do the mission, whether it's cyber operations or traditional cybersecurity," Burke E. "Ed" Wilson said at last week's event.

Seated man speaks during a panel discussion.
Burke E. “Ed” Wilson
Burke E. “Ed” Wilson, deputy assistant secretary of defense for Cyber Policy, speaks at the 10th annual Billington Cybersecurity Summit in Washington, Sept. 4, 2019.
Photo By: David Vergun, DOD
VIRIN: 190904-D-UB488-004C

Wilson said Congress gave the military some unique authorities that have helped in hiring qualified civilians.

"This has allowed us to hire with more agility based on the talent," he said. "That's been a big win, and we've seen very good results over the last 18 months."

But the challenge is retention. "Clearly, we don't do well on salary in the military, but we've been able to handle that with bonuses," Wilson said, adding that  the strategy is working well, except in some niche areas.

John "Jack" Wilmer, the Defense Department's deputy chief information officer for cybersecurity and chief information security officer, said young people are attracted to the military because it has a "cool mission." To keep them, the military provides them with some really great training opportunities, he said.

Seated man speaks.
Summit Remarks
John W. Wilmer, the Defense Department’s deputy chief information officer for cybersecurity and chief information security officer, speaks at the 10th annual Billington Cybersecurity Summit in Washington, Sept. 4, 2019.
Photo By: David Vergun, DOD
VIRIN: 190904-D-UB488-006Y

Cyber games, for example, allow them to go toe-to-toe with some of the best cyber warriors from other countries, he said. "We try to incentivize people and connect them with opportunities," he added.

Army Lt. Gen. Stephen Fogarty, commander of Army Cyber Command, said another way to incentivize the workforce while solving difficult cyber problems is to organize the cyber workforce into teams.

Teams can be made up of people who are experts at electronic warfare, information operations, intelligence, developers, malware analysts and other specialties based on the type of operation they’re engaged in, he said.

Man in uniform gestures with hands while speaking.
Cyber Talk
Army Lt. Gen. Stephen Fogarty, commander of Army Cyber Command, speaks at the 10th annual Billington Cybersecurity Summit in Washington, Sept. 4, 2019.
Photo By: David Vergun, DOD
VIRIN: 190904-D-UB488-005Y

The teams can extend outside the U.S. military and include foreign military partners, commercial vendors and academia, Fogarty said.

"We very rarely act without a consortium of partners. I can't think of a single operation that didn't include multiple partners," he said. "Young people reach out to their peers and build their own networks. They're very successful at building these ad hoc relationships, and they get after the mission."

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