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These Social Media Scams Affect the Military

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Nowadays, you have to be cautious of everything you do online. Scammers are always trying to get money, goods or services out of unsuspecting people — and military members are often targets. 

Here are some scams that have recently been affecting service members, Defense Department employees and their families. 

Romance Scams

In April, Army Criminal Investigation Command put out a warning about romance scams in which online predators go on dating sites claiming to be deployed active-duty soldiers. It's a problem that's affecting all branches of service — not just the Army.

A Navy sailor holds up a smartphone, making visible a screen that shows a red circle with the words “scam alert” in it across a webpage that looks like a social media site.
Scam Alert
Military experts are constantly warning service members about social media scams that can affect them and their families.
Credit: DOD graphic by Regina Ali
VIRIN: 190730-D-ZZ999-882C

CID said there have been hundreds of claims each month from people who said they've been scammed on legitimate dating apps and social media sites. According to the alleged victims, the scammers have asked for money for fake service-related needs such as transportation, communications fees, processing and medical fees — even marriage. CID said many of the victims have lost tens of thousands of dollars and likely won't get that money back.

Remember: Service members and government employees DO NOT PAY to go on leave, have their personal effects sent home or fly back to the U.S. from an overseas assignment. Scammers will sometimes provide false paperwork to make their case, but real service members make their own requests for time off. Also, any official military or government emails will end in .mil or .gov — not .com — so be suspicious if you get a message claiming to be from the military or government that doesn’t have one of those addresses. 

If you're worried about being scammed, know what red flags to look for. If you think you've been a victim, contact the FBI Internet Crime Complaint Center and the Federal Trade Commission

DOD officials said task forces are working to deal with the growing problem, but the scammers are often from African nations and are using cyber cafes with untraceable email addresses, then routing their accounts across the world to make them incredibly difficult to trace. So be vigilant! 

A man’s hands typing on a cellphone. The contents on the screen are undeterminable.
Hand Held
For those looking to stay abreast of news, events or even just basic information about the base, Hanscom Air Force Base, Mass., offers many options. Among them are: the base website, Facebook, Twitter, LinkedIn and the Hanscom Connect mobile app.
Credit: Mark Herlihy, Air Force
VIRIN: 190418-F-JW594-005C

'Sextortion'

Sexual extortion — known as "sextortion" — is when a service member is seduced into sexual activities online that are unknowingly recorded and used against them for money or goods. Often, if a victim caves on a demand, the scammer will just likely demand more.

Service members are attractive targets for these scammers for a few reasons: 

  • They're often young men who are away from home and have an online presence. 
  • They have a steady income and are often more financially stable than civilians.
  • Because of their careers, they're held to a higher standard of conduct. 
  • Military members have security clearances and know things that might be of interest to adversaries. 

To avoid falling victim to sextortion, don't post or exchange compromising photos or videos with ANYONE online, and make sure your social media privacy settings limit the information outsiders can see — this includes advertising your affiliation with the military or government. Be careful when you're communicating with anyone you don't personally know online, and trust your instincts. If people seem suspicious, stop communicating with them. 

Hands typing on a laptop computer at a white table.
Laptop Work
Judy Adank, a United Service Organizations volunteer, uploads food orders on a computer at Fort McCoy, Wis., July 20, 2019.
Credit: Army Sgt. Amy Urbina
VIRIN: 190720-A-XY248-140C

DOD officials said sextortion often goes unreported because many victims are embarrassed they fell for it. But it happens worldwide and across all ranks and services. Here's what you should do about it if it happens to you:

  • Stop communicating with the scammer. 
  • Contact your command and your local CID office.
  • Do NOT pay the perpetrator. 
  • Save all communications you had with that person.

Service Member Impersonation Scams

Scammers love to impersonate people of authority, and that includes service members. 

These people often steal the identity or profile images of a service member and use them to ask for money or make claims that involve the sale of vehicles, house rentals or other big-ticket items. These scammers often send the victim bogus information about the advertised product and ask for a wire transfer through a third party to finish the purchase, but there’s no product at the end of the transaction.

Lately, fake profiles of high-ranking American military officials have been popping up on social media websites using photos and biographical information obtained from the internet. Scammers often replicate recent social media posts from official DOD accounts and interact with official accounts to increase the appearance of legitimacy. As an example, there are impersonator accounts on Facebook, Instagram and Twitter for Marine Corps Gen. Joe Dunford, the chairman of the Joint Chiefs of Staff. These accounts are also interacting with Joint Staff account followers in an effort to gain trust and elicit information. The only Joint Staff leader with an official social media presence is Senior Enlisted Advisor to the Chairman Army Command Sgt. Maj. John Wayne Troxell, who is listed as @SEAC.JCS on Facebook and @SEAC_Troxell on Twitter. 

A graphic shows the logos of Facebook, Twitter, Instagram and other popular social media sites.
Social Networks
Military crime experts continue to warn service members to be on the lookout for social media scams in which cybercriminals impersonate service members by using actual and fictitious information for romance scams and other impersonation crimes such as sales schemes and advance fee schemes.
Credit: Courtesy graphic
VIRIN: 190731-O-ZZ999-693C

Scammers are making these profiles to defraud potential victims. They claim to be high-ranking or well-placed government/military officials or the surviving spouse of former government leaders, then they promise big profits in exchange for help in moving large sums of money, oil or some other commodity. They offer to transfer significant amounts of money into the victim's bank account in exchange for a small fee. Scammers that receive payment are never heard from again.

Here are some ways to lower the chances of you being impersonated or duped by a scammer: 

  • To avoid having your personal data and photos stolen from your social media pages, limit the details you provide on them and don't post photos that include your name tag, unit patch and rank. 
  • If an alleged official messages you with a request or demand, look closely at their social media page. Often, official accounts will be verified, meaning they have a blue circle with a checkmark right beside their Twitter, Facebook or Instagram name. General and flag officers will not message anyone directly requesting to connect or asking for money.
  • Search for yourself online — both your name and images you've posted — to see if someone else is trying to use your identity. If you do find a false profile, contact that social media platform and report it. 

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