1 00:00:01,640 --> 00:00:03,610 you for a good portion of your 2 00:00:03,610 --> 00:00:07,600 workforce initially , Yeah , 3 00:00:07,790 --> 00:00:10,750 that's a great question for a large 4 00:00:11,610 --> 00:00:13,890 portion of our prospective employees . 5 00:00:13,900 --> 00:00:16,340 That transition was relatively seamless . 6 00:00:17,090 --> 00:00:19,890 Although many of our employees had some 7 00:00:19,890 --> 00:00:21,900 unique situations , such as dealing 8 00:00:21,900 --> 00:00:24,770 with various child care or school 9 00:00:24,770 --> 00:00:28,470 closures , college shutdown and things 10 00:00:28,480 --> 00:00:30,760 like that . The majority of our 11 00:00:30,800 --> 00:00:32,800 programs and contracts were able to 12 00:00:32,800 --> 00:00:34,467 transition . To tell it works 13 00:00:34,467 --> 00:00:36,970 relatively smoothly . That was not 14 00:00:36,980 --> 00:00:39,620 really the case with a number of our 15 00:00:39,620 --> 00:00:41,980 defense and Intel programs where our 16 00:00:41,980 --> 00:00:45,280 customers could not shift that work 17 00:00:45,470 --> 00:00:48,880 outside or as into tele work situation . 18 00:00:48,890 --> 00:00:52,200 So for us , that meant making sure that 19 00:00:52,200 --> 00:00:54,200 our employees were able to do shift 20 00:00:54,200 --> 00:00:56,750 work , were able to do this weekend 21 00:00:56,750 --> 00:00:58,806 work , and we're able to support the 22 00:00:58,806 --> 00:01:01,250 mission in whatever way I could . 23 00:01:04,140 --> 00:01:07,370 I think if you ask me today , I would 24 00:01:07,380 --> 00:01:10,400 say that Kobe really became a forcing 25 00:01:10,410 --> 00:01:13,750 function on how to change the way we 26 00:01:13,750 --> 00:01:16,350 execute mission and executed in a 27 00:01:16,360 --> 00:01:20,270 different way . For a lot of our 28 00:01:20,720 --> 00:01:24,390 customers , the big decision was what 29 00:01:24,390 --> 00:01:26,820 level of risk to take on and what could 30 00:01:26,830 --> 00:01:30,710 be done in an unclassified fashion on a 31 00:01:30,710 --> 00:01:32,654 number of our major contracts . We 32 00:01:32,654 --> 00:01:35,190 actually build , tell the work plans 33 00:01:35,190 --> 00:01:37,301 and submitted them to our customers , 34 00:01:37,301 --> 00:01:40,250 and they use quite a bit of that in 35 00:01:40,260 --> 00:01:43,910 there . Tell a work and outward 36 00:01:43,920 --> 00:01:47,870 facing movements . So ah , lot of that 37 00:01:48,290 --> 00:01:51,210 came in part on making sure that we 38 00:01:51,210 --> 00:01:53,360 were focusing and prioritizing on the 39 00:01:53,370 --> 00:01:55,820 big ticket items that became a priority , 40 00:01:56,220 --> 00:01:58,360 making sure that cyber encounter 41 00:01:58,360 --> 00:02:01,650 intelligence component was out in front , 42 00:02:01,840 --> 00:02:03,970 determining what could be done in an 43 00:02:03,970 --> 00:02:07,220 unclassified level . So there was a lot 44 00:02:07,220 --> 00:02:09,570 of back and forth with our customers to 45 00:02:09,570 --> 00:02:11,848 make sure we were able to support them . 46 00:02:13,240 --> 00:02:15,210 So here we are , you know , coming 47 00:02:15,210 --> 00:02:17,410 towards the end of July , a lot of a 48 00:02:18,090 --> 00:02:20,090 didn't initially incision that this 49 00:02:20,090 --> 00:02:22,257 would be going on this long or that we 50 00:02:22,257 --> 00:02:24,312 would be projecting out as far as we 51 00:02:24,312 --> 00:02:26,680 are . But in in present day terms , how 52 00:02:26,680 --> 00:02:30,020 is perspective workforce 53 00:02:31,030 --> 00:02:33,850 for a physical workspace versus working 54 00:02:33,850 --> 00:02:35,739 from home ? How have you all been 55 00:02:35,739 --> 00:02:37,050 ableto by that up ? 56 00:02:40,020 --> 00:02:41,870 So from that perspective , the 57 00:02:41,880 --> 00:02:44,850 situation continues to evolve pretty 58 00:02:44,850 --> 00:02:48,240 much on a daily basis . Perspective has 59 00:02:48,560 --> 00:02:51,240 employees in the majority of our 60 00:02:51,240 --> 00:02:54,420 employees in around 23 states , so 61 00:02:54,420 --> 00:02:56,490 we're pretty diverse from that 62 00:02:56,500 --> 00:02:59,360 perspective . One of the avenues that 63 00:02:59,360 --> 00:03:01,527 is working well is our site ambassador 64 00:03:01,527 --> 00:03:04,830 program . Each large large site has a 65 00:03:04,830 --> 00:03:07,100 leader that's responsible for not only 66 00:03:07,100 --> 00:03:09,400 staying abreast of the different state , 67 00:03:09,410 --> 00:03:12,310 local and municipal requirements , but 68 00:03:12,310 --> 00:03:14,477 also making sure that that information 69 00:03:14,477 --> 00:03:17,610 flows upward to the Cova task team and 70 00:03:17,620 --> 00:03:19,790 downwards all of the employees within 71 00:03:19,790 --> 00:03:22,690 their sights . So that allows us to 72 00:03:22,690 --> 00:03:24,990 develop comprehensive plans for each 73 00:03:24,990 --> 00:03:27,110 work location , regardless of what 74 00:03:27,120 --> 00:03:30,040 fazer and and really to make sure that 75 00:03:30,050 --> 00:03:32,820 as a company , we understand what each 76 00:03:32,830 --> 00:03:36,260 state or each county is doing on make 77 00:03:36,260 --> 00:03:38,260 sure that our employees are aware . 78 00:03:40,040 --> 00:03:41,984 Well , it sounds like you all have 79 00:03:42,020 --> 00:03:44,110 really had your workforce as well as 80 00:03:44,110 --> 00:03:46,221 your government customers . It's your 81 00:03:46,221 --> 00:03:48,240 top priority . There any closing 82 00:03:48,240 --> 00:03:50,351 thoughts you'd like to share with our 83 00:03:50,351 --> 00:03:52,573 virtual attendees before we turn things 84 00:03:52,573 --> 00:03:56,150 over to Aaron and the panel ? You know , 85 00:03:56,150 --> 00:04:00,020 if you had asked me , um , in February 86 00:04:00,020 --> 00:04:02,830 and March when this all started that we 87 00:04:02,840 --> 00:04:05,460 would be , but this in July , I 88 00:04:05,470 --> 00:04:07,414 wouldn't have believed you , but I 89 00:04:07,414 --> 00:04:09,303 think one of the things that this 90 00:04:09,303 --> 00:04:13,020 teaches us is that we really need to be 91 00:04:13,020 --> 00:04:15,580 prepared and have continuity plans , 92 00:04:15,970 --> 00:04:19,610 both internally as industry and from a 93 00:04:19,610 --> 00:04:22,490 government perspective because as we've 94 00:04:22,490 --> 00:04:24,434 all found out these things , we're 95 00:04:24,434 --> 00:04:26,840 bound to happen . And they include such 96 00:04:26,840 --> 00:04:30,190 things as from the intelligence 97 00:04:30,190 --> 00:04:32,480 community perspective , really figuring 98 00:04:32,480 --> 00:04:35,910 out how much risk we can take in 99 00:04:35,910 --> 00:04:39,050 moving pieces of the mission into an 100 00:04:39,050 --> 00:04:42,770 unclassified fashion . I think many of 101 00:04:42,770 --> 00:04:44,826 our customers are now doing a really 102 00:04:44,826 --> 00:04:47,048 good job of determining that and really 103 00:04:47,048 --> 00:04:49,390 working through the security aspects of 104 00:04:49,390 --> 00:04:52,300 it . Weah's industry need to be there 105 00:04:52,300 --> 00:04:54,800 not only to support , but to be able to 106 00:04:54,850 --> 00:04:57,750 manage that work through any one of 107 00:04:57,760 --> 00:04:59,704 these pandemics or conflict . So I 108 00:04:59,704 --> 00:05:01,760 think that really the bottom line is 109 00:05:01,760 --> 00:05:03,927 for all of us . We've now learned that 110 00:05:04,390 --> 00:05:06,223 work is really a product , not a 111 00:05:06,223 --> 00:05:09,190 location . Uh , we've seen a lot of 112 00:05:09,200 --> 00:05:12,600 productivity from Martello Workforce 113 00:05:12,820 --> 00:05:15,042 specifically around the support side of 114 00:05:15,042 --> 00:05:17,120 the house . So facilities age , our 115 00:05:17,120 --> 00:05:20,030 security and other areas really haven't 116 00:05:20,030 --> 00:05:22,380 missed a beat . And I think for the 117 00:05:22,380 --> 00:05:25,200 next generation of workforce , both for 118 00:05:25,210 --> 00:05:27,488 industry in the intelligence community , 119 00:05:28,030 --> 00:05:31,060 that flexibility and the fact that of 120 00:05:31,360 --> 00:05:33,527 folks that are able to work in various 121 00:05:33,527 --> 00:05:36,850 aspects should be top of mind . Well , 122 00:05:36,850 --> 00:05:39,780 what well said And thanks again for 123 00:05:39,790 --> 00:05:41,901 taking time out of your afternoon for 124 00:05:41,901 --> 00:05:43,740 this conversation . It's now my 125 00:05:43,740 --> 00:05:47,150 pleasure to turn things over to Aaron 126 00:05:47,160 --> 00:05:49,800 and our esteemed Panelists . Erin , 127 00:05:50,440 --> 00:05:53,010 thank you . Then let's meet our 128 00:05:53,010 --> 00:05:55,370 speakers for today . We have Jeff 129 00:05:55,380 --> 00:05:57,491 Fowler , chief information officer of 130 00:05:57,491 --> 00:05:59,713 the Bureau of Intelligence and Research 131 00:05:59,713 --> 00:06:01,824 of the department State Mania Jones , 132 00:06:01,824 --> 00:06:04,047 acting chief information officer of the 133 00:06:04,047 --> 00:06:05,936 intelligence community within the 134 00:06:05,936 --> 00:06:07,880 office of the Director of National 135 00:06:07,880 --> 00:06:09,880 Intelligence , Peter Ranks , deputy 136 00:06:09,880 --> 00:06:11,547 chief information officer for 137 00:06:11,547 --> 00:06:11,180 information enterprise at the 138 00:06:11,180 --> 00:06:13,069 Department of Defense , and carry 139 00:06:13,069 --> 00:06:15,180 Buckley , vice president of Air Force 140 00:06:15,180 --> 00:06:18,390 programs with Miter , as we get started 141 00:06:18,390 --> 00:06:20,557 here like you needed just very briefly 142 00:06:21,250 --> 00:06:23,417 introduce yourselves . Let us know who 143 00:06:23,417 --> 00:06:25,583 you are with those those titles that I 144 00:06:25,583 --> 00:06:27,583 just read off . What do they really 145 00:06:27,583 --> 00:06:29,806 mean ? And how does your work relate to 146 00:06:29,806 --> 00:06:32,730 managing the workforce remotely in 147 00:06:32,730 --> 00:06:35,300 during this pandemic ? Just let's start 148 00:06:35,300 --> 00:06:38,990 with you . Sure , thanks , Erin , and 149 00:06:39,080 --> 00:06:41,080 expose on behalf of the Panelists , 150 00:06:41,080 --> 00:06:43,302 they should say thank you also to inset 151 00:06:43,302 --> 00:06:46,230 Suzanne and prospective Orlando who are 152 00:06:46,230 --> 00:06:47,952 hosting us . That an important 153 00:06:47,952 --> 00:06:49,952 conversation to be having . Now , I 154 00:06:49,952 --> 00:06:52,119 think , um , you know , we might think 155 00:06:52,119 --> 00:06:55,560 that Kobe , 19 is what has having us do 156 00:06:55,560 --> 00:06:57,671 the tele work right now and then when 157 00:06:57,671 --> 00:06:59,782 it goes away , this goes away . But I 158 00:06:59,782 --> 00:07:02,004 don't think so . I think we're going to 159 00:07:02,004 --> 00:07:04,171 be living in this world for quite some 160 00:07:04,171 --> 00:07:06,338 time to come . But my background I'm a 161 00:07:06,338 --> 00:07:08,770 32 year that turned up the ICSC , sir . 162 00:07:09,130 --> 00:07:11,352 I'm on detail over to the Department of 163 00:07:11,352 --> 00:07:13,352 State , where I'm serving his chief 164 00:07:13,352 --> 00:07:15,519 information officer like my colleagues 165 00:07:15,519 --> 00:07:17,408 with the same title it means were 166 00:07:17,408 --> 00:07:17,380 responsible for the technology 167 00:07:17,380 --> 00:07:19,750 enablement of mission . In my 168 00:07:19,750 --> 00:07:21,950 particular case , I didn't grow up in 169 00:07:21,950 --> 00:07:24,172 the technology world has spent the last 170 00:07:24,172 --> 00:07:26,172 half of my career there . The first 171 00:07:26,172 --> 00:07:27,839 half was as an analyst . Uh , 172 00:07:27,839 --> 00:07:29,728 unfortunately , that means that I 173 00:07:29,760 --> 00:07:31,593 understand the business that I'm 174 00:07:31,593 --> 00:07:34,500 enabling with technology . So that's 175 00:07:34,510 --> 00:07:37,880 primary focus for me . You asked about 176 00:07:37,880 --> 00:07:40,047 sort of our jobs , the other jobs that 177 00:07:40,047 --> 00:07:42,340 I would say that I'm a parent and I 178 00:07:42,350 --> 00:07:45,590 think I've got school age Children like 179 00:07:45,590 --> 00:07:48,440 many of our workforce and colleagues . 180 00:07:48,980 --> 00:07:51,147 And when you start thinking about that 181 00:07:51,147 --> 00:07:53,258 and understanding of the complexities 182 00:07:53,258 --> 00:07:55,480 of enabling work , uh , in that type of 183 00:07:55,480 --> 00:07:57,940 environment , I think the truth is , is 184 00:07:57,940 --> 00:08:00,051 that what we think about our business 185 00:08:00,051 --> 00:08:02,107 and what we're doing here ? It's not 186 00:08:02,107 --> 00:08:04,218 just about technology and even look , 187 00:08:04,218 --> 00:08:06,440 it's also about enabling human beings . 188 00:08:06,440 --> 00:08:08,607 My motto , really , for all of this is 189 00:08:08,607 --> 00:08:10,496 remember your humanity drama . Go 190 00:08:10,496 --> 00:08:12,718 distract . That's the thing that drives 191 00:08:12,718 --> 00:08:15,460 me fantastic . Big more go into all 192 00:08:15,460 --> 00:08:17,750 that could get on a high level topics I 193 00:08:17,750 --> 00:08:19,972 know we're gonna be talking about Thank 194 00:08:19,972 --> 00:08:22,920 you mania . But I hear from you good 195 00:08:22,920 --> 00:08:25,700 afternoon in echoing Jeff messages 196 00:08:25,710 --> 00:08:27,932 sending the same regard . Thank you for 197 00:08:27,932 --> 00:08:29,988 having us my name . Linda Jones . So 198 00:08:29,988 --> 00:08:31,543 asked the acting CEO of the 199 00:08:31,543 --> 00:08:33,930 intelligence community . What we 200 00:08:33,930 --> 00:08:35,986 provide in that role is we work with 201 00:08:35,986 --> 00:08:38,680 all of the 17 . I see agency , 202 00:08:38,680 --> 00:08:41,300 specifically the CEOs , and we worked 203 00:08:41,310 --> 00:08:43,700 to further , uh , technical or 204 00:08:43,700 --> 00:08:46,240 technology related issues and concerns . 205 00:08:46,320 --> 00:08:48,910 We work on interoperability . We work 206 00:08:48,920 --> 00:08:51,560 across the community to ensure that 207 00:08:51,740 --> 00:08:54,160 mission needs are being met on shared 208 00:08:54,160 --> 00:08:56,250 resource is it could be talked with 209 00:08:56,270 --> 00:08:59,280 such a cybersecurity or cloud or 210 00:08:59,280 --> 00:09:01,400 working with up industry partners as 211 00:09:01,400 --> 00:09:03,650 well as our colleagues regarding data . 212 00:09:03,940 --> 00:09:07,560 Uh , I myself a swell as others are as 213 00:09:07,560 --> 00:09:09,671 well . Been at the office director of 214 00:09:09,671 --> 00:09:11,782 national intelligence for a few years 215 00:09:11,782 --> 00:09:15,320 now as a d telly . And so in that 216 00:09:15,320 --> 00:09:18,830 role , it's been great to work with 217 00:09:18,840 --> 00:09:21,740 defense , uh , work with colleagues 218 00:09:21,740 --> 00:09:24,160 across the icy , all 17 of elements , 219 00:09:24,380 --> 00:09:26,269 as well as work with our industry 220 00:09:26,269 --> 00:09:28,320 partners in order to further the 221 00:09:28,320 --> 00:09:31,450 mission . Fantastic . 222 00:09:32,440 --> 00:09:34,607 Peter , who are you ? What do you do ? 223 00:09:35,790 --> 00:09:37,790 I think they're unloaded One , uh , 224 00:09:37,830 --> 00:09:41,090 direct . Uh uh , deputy chief 225 00:09:41,090 --> 00:09:43,350 information officer of duty . There's a 226 00:09:43,350 --> 00:09:45,730 number of us than my portfolio really 227 00:09:45,730 --> 00:09:48,170 involves software modernization , the 228 00:09:48,170 --> 00:09:50,226 way we build deploy software for the 229 00:09:50,226 --> 00:09:52,448 duty on all the supporting technologies 230 00:09:52,448 --> 00:09:54,114 from cloud infrastructure and 231 00:09:54,114 --> 00:09:56,400 everything else . I think it was my pre 232 00:09:56,400 --> 00:09:58,622 existing relationships with some of the 233 00:09:58,622 --> 00:10:01,490 cloud vendors as well as the role and 234 00:10:01,490 --> 00:10:03,712 delivering collaboration capabilities . 235 00:10:03,712 --> 00:10:05,823 That kind of trust me into the how do 236 00:10:05,823 --> 00:10:07,770 we respond ? Teoh Tele Work 237 00:10:07,770 --> 00:10:09,780 conversation . When this spun up , 238 00:10:11,370 --> 00:10:14,370 I'm actually a CIA employee on detail 239 00:10:14,370 --> 00:10:16,537 over to the FBI . Have been here about 240 00:10:16,537 --> 00:10:18,703 15 months . I spent the majority of my 241 00:10:18,703 --> 00:10:22,660 career in I T and technical 242 00:10:22,660 --> 00:10:25,090 support to intelligence on a little bit 243 00:10:25,090 --> 00:10:27,201 time in the counter proliferation and 244 00:10:27,201 --> 00:10:29,312 collection communities as well . Uh , 245 00:10:29,312 --> 00:10:31,312 so happy to be here looking for the 246 00:10:31,312 --> 00:10:33,368 conversation . And , you know , it's 247 00:10:33,368 --> 00:10:35,590 funny . I didn't even realize that when 248 00:10:35,590 --> 00:10:37,701 we were first setting up this panel . 249 00:10:37,701 --> 00:10:39,979 We've got civilian defense , and I see . 250 00:10:39,979 --> 00:10:42,090 But really , you're all just I see in 251 00:10:42,090 --> 00:10:41,350 disguise here 252 00:10:46,440 --> 00:10:48,970 and just want out our intros . Uh , 253 00:10:48,980 --> 00:10:51,330 Carrie , let's hear from you . Thanks . 254 00:10:51,340 --> 00:10:53,507 I guess you could say I might be I see 255 00:10:53,507 --> 00:10:57,350 in my career . But currently I 256 00:10:57,350 --> 00:10:59,230 am a vice president at the vital 257 00:10:59,230 --> 00:11:01,980 corporation running our support to the 258 00:11:01,990 --> 00:11:04,650 Air Force . Some folks may not be 259 00:11:04,660 --> 00:11:06,716 familiar with Miter . We are not for 260 00:11:06,716 --> 00:11:09,120 profit . We operate seven EPA party 261 00:11:09,160 --> 00:11:12,480 sees for the government . Uh , my , my 262 00:11:12,480 --> 00:11:14,480 job falls within one of our largest 263 00:11:14,480 --> 00:11:16,720 epic party . Sees our national security 264 00:11:16,720 --> 00:11:20,710 engineering center . We have 8500 265 00:11:20,710 --> 00:11:22,821 employees , maybe a little bit more , 266 00:11:23,040 --> 00:11:26,650 and the work that we dio out of the the 267 00:11:26,650 --> 00:11:29,230 end of our D . C . It is very much in 268 00:11:29,240 --> 00:11:31,462 support of the D . O d . And I see . So 269 00:11:31,462 --> 00:11:33,840 what that means is that during these 270 00:11:33,850 --> 00:11:36,650 times my responsibility has been making 271 00:11:36,650 --> 00:11:38,850 sure that we can maintain our mission 272 00:11:38,850 --> 00:11:41,580 impact . For for those sponsors , that 273 00:11:41,580 --> 00:11:43,691 means making sure that our folks have 274 00:11:43,691 --> 00:11:45,191 access to the data and the 275 00:11:45,191 --> 00:11:47,413 collaboration tools that they need like 276 00:11:47,413 --> 00:11:50,270 perspective , with also kept open 277 00:11:50,280 --> 00:11:53,010 throughout the pandemic . So we've been 278 00:11:53,010 --> 00:11:55,780 really focused on the well being and 279 00:11:55,790 --> 00:11:57,846 safety of our folks that you have to 280 00:11:57,846 --> 00:11:59,950 come in to do that work . But , like 281 00:11:59,950 --> 00:12:02,650 perspective also found incredible 282 00:12:02,650 --> 00:12:05,590 innovation and willingness and new ways 283 00:12:05,670 --> 00:12:07,840 to tackle some of the traditionally 284 00:12:07,840 --> 00:12:11,750 classified problems in , um , class 285 00:12:11,760 --> 00:12:13,840 settings . Looking at looking at 286 00:12:13,850 --> 00:12:15,830 different mechanisms on data and 287 00:12:15,840 --> 00:12:19,770 sources to do that . And I'll 288 00:12:19,780 --> 00:12:22,800 just say it was also from similar to 289 00:12:22,800 --> 00:12:24,900 Jeff would really taken up . People 290 00:12:24,900 --> 00:12:26,956 first approached through all of this 291 00:12:26,956 --> 00:12:29,210 understanding of the work life and 292 00:12:29,210 --> 00:12:31,043 family challenges that folks are 293 00:12:31,043 --> 00:12:34,670 dressing . Thank you . Fantastic . Okay , 294 00:12:34,670 --> 00:12:36,892 I'm gonna start with you . But before I 295 00:12:36,892 --> 00:12:39,114 do a reminder to the audience listening 296 00:12:39,114 --> 00:12:41,337 out there , if you have questions along 297 00:12:41,337 --> 00:12:43,392 the way , please drop those in the Q 298 00:12:43,392 --> 00:12:45,980 and A the attendee questions box as you 299 00:12:45,980 --> 00:12:48,710 have them . If we get toward about 1 50 300 00:12:48,810 --> 00:12:51,032 I'm not seeing questions populate , I'm 301 00:12:51,032 --> 00:12:52,977 just gonna keep talking and nobody 302 00:12:52,977 --> 00:12:55,199 wants that . So if you have questions , 303 00:12:55,199 --> 00:12:57,421 get him in to make sure that we can get 304 00:12:57,421 --> 00:12:59,532 there at the yet . Okay . I wanted to 305 00:12:59,532 --> 00:13:01,421 start with you and hear about two 306 00:13:01,421 --> 00:13:03,254 things from you . Uh , first you 307 00:13:03,254 --> 00:13:05,310 started talking in your introduction 308 00:13:05,310 --> 00:13:07,310 about how miter has adjusted to the 309 00:13:07,310 --> 00:13:09,590 current situation . The interesting . A 310 00:13:09,590 --> 00:13:12,100 little bit more about that . And what 311 00:13:12,100 --> 00:13:15,510 kind of innovations are unexpected 312 00:13:15,510 --> 00:13:17,621 changes you all went through in order 313 00:13:17,621 --> 00:13:20,160 to adapt to this crisis . And then I'd 314 00:13:20,160 --> 00:13:22,470 love for you to provide us the 10,000 315 00:13:22,470 --> 00:13:24,690 foot view . You have some some 316 00:13:24,900 --> 00:13:26,970 visibility across the U . S . 317 00:13:26,980 --> 00:13:29,170 Government as an FFR D . C . So the 318 00:13:29,170 --> 00:13:31,226 interested to hear some of the thing 319 00:13:31,226 --> 00:13:33,337 interesting things you've seen across 320 00:13:33,337 --> 00:13:35,226 government , and then we'll go to 321 00:13:35,226 --> 00:13:37,226 everyone else and dive into some of 322 00:13:37,226 --> 00:13:39,226 those unique use cases . So again , 323 00:13:39,226 --> 00:13:41,337 first Carrie , how it might have been 324 00:13:41,337 --> 00:13:43,337 handling all this . Uh oh , great . 325 00:13:43,337 --> 00:13:45,670 Thanks . Very questionnaire . One thing , 326 00:13:45,670 --> 00:13:47,837 as you mentioned , that the miter does 327 00:13:47,837 --> 00:13:49,820 have the advantage point and we do 328 00:13:49,820 --> 00:13:52,098 operate across the whole of government . 329 00:13:52,098 --> 00:13:54,110 We also bridge between the private 330 00:13:54,120 --> 00:13:56,064 sector and government . One of the 331 00:13:56,064 --> 00:13:58,300 first things that might er did is we 332 00:13:58,380 --> 00:14:00,660 stood up a cove in 19 health care 333 00:14:00,660 --> 00:14:03,870 coalition , and we have to about 900 334 00:14:03,870 --> 00:14:06,470 partners right now where we have an 335 00:14:06,470 --> 00:14:09,460 online presence where we are helping 336 00:14:09,760 --> 00:14:12,690 state , local , federal and industry 337 00:14:12,690 --> 00:14:14,801 understand how they can best response 338 00:14:14,970 --> 00:14:17,500 to take over it and some of the various 339 00:14:17,510 --> 00:14:19,940 aspects of that to include things like 340 00:14:20,150 --> 00:14:22,140 the political care outcomes we're 341 00:14:22,140 --> 00:14:24,362 tracking that her helping tracking that 342 00:14:24,362 --> 00:14:26,418 with with the nation and partnership 343 00:14:26,418 --> 00:14:27,973 with D . C and universities 344 00:14:28,010 --> 00:14:30,232 understanding , you know , the critical 345 00:14:30,232 --> 00:14:32,288 supply chain and where folks can get 346 00:14:32,288 --> 00:14:34,510 those supplies and also public guidance 347 00:14:34,510 --> 00:14:37,130 and policy . So that might have really 348 00:14:37,140 --> 00:14:41,110 stuffed into our mission of solving 349 00:14:41,110 --> 00:14:44,040 problems for a safer world by providing 350 00:14:44,040 --> 00:14:46,400 a resource to all of the decision 351 00:14:46,400 --> 00:14:49,740 makers across the country . Internally , 352 00:14:49,750 --> 00:14:52,700 we set up a similar dashboard . We have 353 00:14:52,710 --> 00:14:54,654 a dashboard that tracks trends and 354 00:14:54,654 --> 00:14:56,543 localities of our campuses in our 355 00:14:56,543 --> 00:14:58,330 sights , as well as being very 356 00:14:58,330 --> 00:15:00,560 transparent about the health and safety 357 00:15:00,560 --> 00:15:03,210 of our of our own folks . We actually 358 00:15:03,210 --> 00:15:05,432 post the number of folks that have been 359 00:15:05,432 --> 00:15:08,260 tested and tested positive so that we 360 00:15:08,260 --> 00:15:09,990 can use that data to be very 361 00:15:09,990 --> 00:15:13,380 informative in terms of . But what 362 00:15:14,430 --> 00:15:16,597 facilities might need to be closed for 363 00:15:16,597 --> 00:15:18,541 cleaning and who may or may not be 364 00:15:18,541 --> 00:15:21,350 available , though not naming people by 365 00:15:21,460 --> 00:15:25,300 person way to run afoul of happen . 366 00:15:25,300 --> 00:15:28,290 And you know that that's right , That's 367 00:15:28,290 --> 00:15:31,160 right way also purchase down of 368 00:15:31,160 --> 00:15:33,590 employees . So we are now focused on a 369 00:15:33,590 --> 00:15:36,250 mobile first platform and the way that 370 00:15:36,250 --> 00:15:39,280 we do all of our work . Um , we are 371 00:15:39,280 --> 00:15:41,169 looking at all kinds of different 372 00:15:41,170 --> 00:15:44,020 collaboration tools was also changed . 373 00:15:44,030 --> 00:15:46,300 Some of our policies and procedures 374 00:15:46,460 --> 00:15:49,210 relaxing some of the medical leave and 375 00:15:49,220 --> 00:15:51,220 the time that we have with expanded 376 00:15:51,220 --> 00:15:53,870 other types of time charging of folks 377 00:15:53,880 --> 00:15:56,260 can make up time that they don't 378 00:15:56,270 --> 00:15:58,990 typically charge because of other 379 00:15:58,990 --> 00:16:01,046 obligations are taking care of loved 380 00:16:01,046 --> 00:16:03,330 ones . So that was extended that and 381 00:16:03,330 --> 00:16:05,330 then we're also looking at new ways 382 00:16:05,330 --> 00:16:07,274 that that we're gonna be using our 383 00:16:07,274 --> 00:16:09,760 facilities as I mentioned with and 384 00:16:09,880 --> 00:16:12,102 putting shift work in . We're providing 385 00:16:12,280 --> 00:16:14,740 free food for everyone who who does 386 00:16:14,750 --> 00:16:17,440 have to come in into the office . What 387 00:16:17,440 --> 00:16:19,600 we're seeing across the d . O . D in 388 00:16:19,600 --> 00:16:23,550 the I C is just Our sponsors 389 00:16:23,560 --> 00:16:27,350 are embracing our innovative ideas 390 00:16:27,470 --> 00:16:30,540 and really working closely with us 391 00:16:31,240 --> 00:16:34,600 to accommodate and leverage some of the 392 00:16:34,600 --> 00:16:36,830 innovation that's coming as a result of 393 00:16:36,840 --> 00:16:38,970 this . Something that we talked about 394 00:16:38,980 --> 00:16:41,130 earlier was our ability to leverage 395 00:16:41,140 --> 00:16:42,918 people around the world . Now , 396 00:16:42,918 --> 00:16:45,690 wherever they may be to bring new ideas 397 00:16:45,700 --> 00:16:48,350 to the table because we don't have to 398 00:16:48,360 --> 00:16:50,471 be , I'll be sitting in the same room 399 00:16:50,471 --> 00:16:52,749 of the white border come up with ideas . 400 00:16:52,749 --> 00:16:54,693 So So we really are looking at the 401 00:16:54,693 --> 00:16:56,804 Spansion of bringing able to bring in 402 00:16:56,804 --> 00:16:58,582 new talent and partners through 403 00:16:58,582 --> 00:17:00,804 throughout this this time . And I think 404 00:17:00,804 --> 00:17:02,860 we're learning Ah , lot there on the 405 00:17:02,860 --> 00:17:04,971 last day , I'll say , You know , last 406 00:17:04,971 --> 00:17:07,027 year I know . And you know , D and I 407 00:17:07,740 --> 00:17:09,629 they stood up that the initiative 408 00:17:09,629 --> 00:17:11,573 around right , trusted in an agile 409 00:17:11,573 --> 00:17:13,810 workforce . So this was really looking 410 00:17:13,810 --> 00:17:17,400 at making sure that we can build on 411 00:17:17,400 --> 00:17:20,100 accommodate a workforce for the future . 412 00:17:20,110 --> 00:17:22,430 And I do think that the pandemic 413 00:17:22,440 --> 00:17:25,470 response that we're all responding to 414 00:17:25,470 --> 00:17:27,920 is really truly capitalizing 415 00:17:27,920 --> 00:17:30,490 opportunity to make make us think 416 00:17:30,490 --> 00:17:33,160 differently and how we really might be 417 00:17:33,160 --> 00:17:35,660 much more agile in the future . 418 00:17:36,520 --> 00:17:38,880 Excellent . Uh , Carrie keep you right 419 00:17:38,880 --> 00:17:40,950 up there perfectly . You wanna talk 420 00:17:40,950 --> 00:17:44,170 about Ah , some of those initiative 421 00:17:44,170 --> 00:17:46,281 that the icy had already incorporated 422 00:17:46,281 --> 00:17:49,380 and how they were well timed to meet 423 00:17:49,380 --> 00:17:52,530 this crisis absolutely ensure . And so , 424 00:17:52,810 --> 00:17:55,110 yes , Kerry mentioned about art or the 425 00:17:55,110 --> 00:17:57,277 right trust agile workforce . That was 426 00:17:57,277 --> 00:17:59,388 definitely one of the initiative that 427 00:17:59,388 --> 00:18:01,443 we had already prior to the pandemic 428 00:18:01,443 --> 00:18:05,040 began to look at improving how 429 00:18:05,050 --> 00:18:07,800 Ah , individuals are brought into the 430 00:18:07,800 --> 00:18:10,022 intelligence community from a clearance 431 00:18:10,022 --> 00:18:13,110 process from a skills process from just 432 00:18:13,110 --> 00:18:15,490 a timeliness of transferring , whether 433 00:18:15,490 --> 00:18:17,780 it be public and private , and how we 434 00:18:17,780 --> 00:18:19,502 work across the community with 435 00:18:19,502 --> 00:18:21,750 individuals may be going from one 436 00:18:21,750 --> 00:18:24,040 location , one office organization to 437 00:18:24,040 --> 00:18:27,320 another . And so , as Kerry mentioned 438 00:18:28,010 --> 00:18:30,580 with that , this gave us a great 439 00:18:30,590 --> 00:18:33,570 opportunity to innovate some of the 440 00:18:33,580 --> 00:18:35,747 early seedlings that were put in place 441 00:18:35,900 --> 00:18:38,067 to look at how to improve items we had 442 00:18:38,067 --> 00:18:41,340 always had . Ah , the option or the 443 00:18:41,340 --> 00:18:43,850 availability of teleworking for certain 444 00:18:43,850 --> 00:18:46,017 elements . It just wasn't maybe to the 445 00:18:46,017 --> 00:18:48,050 same size , scale or scope . Ah , 446 00:18:48,050 --> 00:18:50,161 perhaps it was for an accommodation , 447 00:18:50,161 --> 00:18:52,106 and perhaps it was for extenuating 448 00:18:52,106 --> 00:18:54,670 circumstances . But when the pandemic 449 00:18:54,670 --> 00:18:58,050 came about , one of the ICI's main , 450 00:18:58,060 --> 00:19:01,050 uh , strength is being agile and being 451 00:19:01,060 --> 00:19:03,580 able to flexibly meet the needs of the 452 00:19:03,580 --> 00:19:05,636 mission . And so this just gave us a 453 00:19:05,636 --> 00:19:07,747 chance to look at those ideas , those 454 00:19:07,747 --> 00:19:10,950 initiatives and to expand them for the 455 00:19:10,960 --> 00:19:14,910 situation over . So I think 456 00:19:14,910 --> 00:19:17,132 that dig in more , we stay with you for 457 00:19:17,132 --> 00:19:21,040 a second to talk about how fast you're 458 00:19:21,040 --> 00:19:24,020 able to pivot to getting allowing 459 00:19:24,020 --> 00:19:26,370 classified work to continue at the 460 00:19:26,370 --> 00:19:28,537 beginning of this pandemic , there was 461 00:19:28,537 --> 00:19:31,140 a slow move , telework , And then there 462 00:19:31,140 --> 00:19:34,190 was a rush to it . How would they be 463 00:19:34,190 --> 00:19:36,301 able to adjust to that ? And how long 464 00:19:36,301 --> 00:19:38,680 did it take you ? You all to figure out 465 00:19:38,690 --> 00:19:40,690 work flows and processes that would 466 00:19:40,690 --> 00:19:42,801 allow classified work to continue And 467 00:19:42,801 --> 00:19:45,023 And how have you been able to make that 468 00:19:45,023 --> 00:19:48,240 continue ? So yeah , so I guess you 469 00:19:48,240 --> 00:19:50,407 could say , as with everything else in 470 00:19:50,407 --> 00:19:52,573 the beginning , there's always kind of 471 00:19:52,573 --> 00:19:54,518 that learning curve . So sometimes 472 00:19:54,518 --> 00:19:56,684 people say you're kind of building the 473 00:19:56,684 --> 00:19:58,629 airplane as you're flying it , but 474 00:19:58,629 --> 00:20:00,740 because we did have some policies and 475 00:20:00,740 --> 00:20:02,962 procedures and work flows in place , it 476 00:20:02,962 --> 00:20:04,962 was Maura about . Okay , how can we 477 00:20:04,962 --> 00:20:07,073 make the most sense of this ? And how 478 00:20:07,073 --> 00:20:09,184 can we maybe lift or shift or partner 479 00:20:09,184 --> 00:20:11,351 with others to capitalize and and make 480 00:20:11,351 --> 00:20:13,462 the best use of this opportunity ? So 481 00:20:13,960 --> 00:20:16,127 in the beginning , you know , it was a 482 00:20:16,127 --> 00:20:18,404 lot of we had to see what was going on . 483 00:20:18,404 --> 00:20:20,293 I think that was not just for the 484 00:20:20,293 --> 00:20:22,404 intelligence community , but for many 485 00:20:22,404 --> 00:20:24,516 sectors of really assessing and doing 486 00:20:24,516 --> 00:20:27,380 that initial triage and then using that 487 00:20:27,390 --> 00:20:30,460 piece to kind of , uh , innovate and 488 00:20:30,460 --> 00:20:32,750 make our way through it . But when it 489 00:20:32,750 --> 00:20:34,917 came to the policies that procedures , 490 00:20:34,917 --> 00:20:36,972 this was a time also , that we could 491 00:20:36,972 --> 00:20:39,139 update things because we actually have 492 00:20:39,139 --> 00:20:41,306 that . The ongoing pandemic , in order 493 00:20:41,306 --> 00:20:43,028 to improve the process , is so 494 00:20:43,028 --> 00:20:45,700 something that may ah had been written 495 00:20:45,710 --> 00:20:48,360 before , tried out before now , we 496 00:20:48,360 --> 00:20:51,240 actually had actual situation , and we 497 00:20:51,240 --> 00:20:53,462 could We knew what worked , what didn't 498 00:20:53,462 --> 00:20:55,840 work . And we could further that those 499 00:20:55,840 --> 00:20:59,540 efforts Nice Peter 500 00:20:59,670 --> 00:21:01,840 for the d . O d . How does all that 501 00:21:01,840 --> 00:21:04,240 track for your experience ? Was it 502 00:21:04,240 --> 00:21:05,980 similar being ableto make that 503 00:21:05,980 --> 00:21:08,091 transition ? How long did it take you 504 00:21:08,091 --> 00:21:10,320 to get the necessary infrastructure 505 00:21:10,320 --> 00:21:13,170 policies culture in place over the 506 00:21:13,170 --> 00:21:16,510 language ? Yeah . No , of course , it's 507 00:21:16,510 --> 00:21:18,621 not a light switch , and I think some 508 00:21:18,621 --> 00:21:20,566 of some of our experience probably 509 00:21:20,566 --> 00:21:22,788 tracks with many others . We were lucky 510 00:21:22,788 --> 00:21:25,070 that seed had been planted for a lot of 511 00:21:25,070 --> 00:21:27,580 these solutions long before . They just 512 00:21:27,590 --> 00:21:30,390 weren't growing with with the all the 513 00:21:30,390 --> 00:21:33,010 urgency could give we had and existing 514 00:21:33,010 --> 00:21:35,232 remote work program . We had two people 515 00:21:35,232 --> 00:21:37,454 who are telling working every day , but 516 00:21:37,454 --> 00:21:39,621 it was it was never more than about 90 517 00:21:39,621 --> 00:21:41,788 to 100,000 users on a day , which is a 518 00:21:41,788 --> 00:21:44,010 lot in real terms , but as a percent of 519 00:21:44,010 --> 00:21:46,121 the duty workforce is only about 5% . 520 00:21:46,121 --> 00:21:48,232 So there's a big gap between about 5% 521 00:21:48,232 --> 00:21:50,343 telework and , you know , approaching 522 00:21:50,343 --> 00:21:52,690 70 or 80% of work . But we have 523 00:21:52,690 --> 00:21:54,468 programs in place . We had some 524 00:21:54,468 --> 00:21:58,220 programs for , uh , remote classified 525 00:21:58,220 --> 00:22:00,220 work . Most of them have been very 526 00:22:00,220 --> 00:22:04,060 targeted at specific niche problems on 527 00:22:04,060 --> 00:22:06,990 we had to work to scale them . I think 528 00:22:07,000 --> 00:22:10,510 we were able to respond very quickly 529 00:22:11,240 --> 00:22:14,610 in the own class space by moving users 530 00:22:14,610 --> 00:22:18,520 into an online collaboration tool . We 531 00:22:18,520 --> 00:22:22,220 now have about 960,000 users 532 00:22:23,340 --> 00:22:25,673 using an online environment we call CVR , 533 00:22:25,673 --> 00:22:27,340 which is just a collaborative 534 00:22:27,340 --> 00:22:29,396 environment that happened remarkably 535 00:22:29,396 --> 00:22:31,562 quickly . And I think we leveraged the 536 00:22:31,562 --> 00:22:34,700 urgency of the moment to to wait 537 00:22:34,700 --> 00:22:36,867 policies where he had to to accelerate 538 00:22:36,867 --> 00:22:39,340 processes , to take advantage of some 539 00:22:39,340 --> 00:22:41,610 existing contracts to do it . Uh , on 540 00:22:41,610 --> 00:22:43,721 the classified side , it was harder . 541 00:22:43,721 --> 00:22:45,888 Luckily again , we already had the flu 542 00:22:45,888 --> 00:22:47,999 press drawn up , but just scaling the 543 00:22:47,999 --> 00:22:50,054 production that was our high touch , 544 00:22:50,054 --> 00:22:52,850 producing the devices for classified 545 00:22:53,120 --> 00:22:54,898 remote work , all the commotion 546 00:22:54,898 --> 00:22:57,470 solutions for classified for what that 547 00:22:57,470 --> 00:23:00,190 is high touch in person labor on , but 548 00:23:00,190 --> 00:23:02,420 it was difficult to scale that in a 549 00:23:02,430 --> 00:23:04,597 safe way in order to meet the demand . 550 00:23:04,597 --> 00:23:06,763 We did eventually hit our stride . But 551 00:23:06,763 --> 00:23:08,819 whereas we moved in the unclassified 552 00:23:08,819 --> 00:23:11,340 space very broadly over the span of 60 553 00:23:11,340 --> 00:23:13,507 days , I think it's only recently that 554 00:23:13,507 --> 00:23:15,618 we feel like we have hit a lot of the 555 00:23:15,618 --> 00:23:17,950 demand for remote work at the secret 556 00:23:17,950 --> 00:23:21,750 level . So you mentioned that it took 557 00:23:21,750 --> 00:23:23,750 some time to spin up . How were you 558 00:23:23,750 --> 00:23:25,917 able to get there was just , ah , uh , 559 00:23:26,110 --> 00:23:27,943 lots of contracts with different 560 00:23:27,943 --> 00:23:30,830 suppliers toe production ? Or were you 561 00:23:30,830 --> 00:23:32,941 able to just be taxi routes out there 562 00:23:32,941 --> 00:23:35,163 and help boost production in some way ? 563 00:23:35,310 --> 00:23:37,477 Yeah , the first thing we had to do is 564 00:23:37,477 --> 00:23:39,643 find out where all those programs were 565 00:23:39,643 --> 00:23:41,532 buried within a part . So another 566 00:23:41,532 --> 00:23:43,810 department something place there's not . 567 00:23:43,810 --> 00:23:46,032 There is not a commercial solutions for 568 00:23:46,032 --> 00:23:48,340 classified or a secret work from home 569 00:23:48,340 --> 00:23:50,562 program . You know , there were a dozen 570 00:23:50,562 --> 00:23:53,570 or so we actually worked with esa us to 571 00:23:53,570 --> 00:23:55,626 approve all those things to First of 572 00:23:55,626 --> 00:23:57,848 all , just get our arms around those in 573 00:23:57,848 --> 00:24:01,720 a daily uh ah kind of I t before 574 00:24:01,720 --> 00:24:05,160 Ah , Kobe Telework task force that the 575 00:24:05,170 --> 00:24:08,010 beauty CEO chairs on get shared 576 00:24:08,010 --> 00:24:10,343 awareness of what all those things were . 577 00:24:10,343 --> 00:24:12,710 And once we knew where all of them were , 578 00:24:12,720 --> 00:24:15,040 what their state of maturity waas We 579 00:24:15,040 --> 00:24:16,984 could ensure that they had all the 580 00:24:16,984 --> 00:24:19,040 approvals they needed . And then the 581 00:24:19,040 --> 00:24:21,290 ability to ramp production , um , ended 582 00:24:21,290 --> 00:24:23,457 up being very local actions . I mean , 583 00:24:23,457 --> 00:24:25,568 I think , you know , in the injustice 584 00:24:25,568 --> 00:24:28,110 case , they had to identify the right 585 00:24:28,110 --> 00:24:30,221 amount of skip location . They had to 586 00:24:30,221 --> 00:24:32,110 replicate some infrastructure for 587 00:24:32,110 --> 00:24:34,277 provisioning on , and then they had to 588 00:24:34,277 --> 00:24:36,443 bring in a lot of people who did a lot 589 00:24:36,443 --> 00:24:38,610 of in the office hands on work to make 590 00:24:38,610 --> 00:24:38,410 that happen . I think in some of the 591 00:24:38,410 --> 00:24:41,470 other services it involved ramping up 592 00:24:41,470 --> 00:24:43,581 agreements with suppliers in order to 593 00:24:43,581 --> 00:24:46,270 do that . It was difficult for a lot of 594 00:24:46,270 --> 00:24:48,870 these solutions , you know , rely on a 595 00:24:48,880 --> 00:24:51,130 two generations old version of a tablet 596 00:24:51,130 --> 00:24:53,186 or something else that we have baked 597 00:24:53,186 --> 00:24:55,480 the conversating , the configuration 598 00:24:55,830 --> 00:24:59,660 around and getting rapid infusions of 599 00:24:59,660 --> 00:25:02,580 supply for those types of devices . It 600 00:25:02,580 --> 00:25:04,747 was difficult , and I think one of the 601 00:25:04,747 --> 00:25:06,969 lessons we draw from this is that those 602 00:25:06,969 --> 00:25:09,100 types of solutions have to be agile , 603 00:25:09,100 --> 00:25:13,030 adaptable to weigh , have toe not 604 00:25:13,030 --> 00:25:15,120 be too tightly tethered to specific 605 00:25:15,120 --> 00:25:17,342 hardware platforms because that was one 606 00:25:17,342 --> 00:25:20,160 of our friction Points for scale . Yeah , 607 00:25:20,810 --> 00:25:23,340 Yeah , makes sense . Jeff wanted to 608 00:25:23,340 --> 00:25:25,451 move over to you and talk a bit about 609 00:25:25,451 --> 00:25:27,673 the State Department , which I think of 610 00:25:27,673 --> 00:25:30,150 as , like , the other icy agency . 611 00:25:30,150 --> 00:25:32,372 Right ? State Department definitely has 612 00:25:32,372 --> 00:25:35,340 a lot of intelligence work that it does 613 00:25:35,990 --> 00:25:38,400 in support of the icy . And you also 614 00:25:38,400 --> 00:25:40,622 have an interesting perspective because 615 00:25:40,622 --> 00:25:42,733 I know State Department's resource is 616 00:25:42,733 --> 00:25:44,678 are very much Federated across the 617 00:25:44,678 --> 00:25:47,700 world . In many areas where 618 00:25:48,330 --> 00:25:50,274 infrastructure is not always their 619 00:25:50,274 --> 00:25:52,970 security isn't always , ah , easy to 620 00:25:52,970 --> 00:25:56,850 attain . So when this pandemic hit 621 00:25:56,940 --> 00:25:59,620 home here at the state how much of 622 00:25:59,620 --> 00:26:01,620 those lessons that you have learned 623 00:26:01,620 --> 00:26:03,787 overseas were you able to ramp up here 624 00:26:03,787 --> 00:26:06,040 at home ? Yes . So I was listening . My 625 00:26:06,040 --> 00:26:08,760 colleague , um you know , I think we 626 00:26:08,760 --> 00:26:10,790 actually took a slightly different 627 00:26:10,800 --> 00:26:14,090 approach than what other folks did 628 00:26:14,150 --> 00:26:16,261 first . Like , I guess I should start 629 00:26:16,261 --> 00:26:18,150 by saying , as a department , the 630 00:26:18,150 --> 00:26:20,317 department was fairly well situated to 631 00:26:20,317 --> 00:26:24,210 do remote operation . Um , most of its 632 00:26:24,210 --> 00:26:26,432 work was done in the unclassified world 633 00:26:26,820 --> 00:26:29,910 in we had fairly robust unclassified 634 00:26:29,910 --> 00:26:32,840 systems connecting , uh , you know , uh , 635 00:26:32,850 --> 00:26:35,580 posts all over the world with the 636 00:26:35,590 --> 00:26:38,960 German building . So there wasn't a 637 00:26:38,960 --> 00:26:41,100 whole lot of change there other than 638 00:26:41,110 --> 00:26:43,170 just moving to a more robust kind of 639 00:26:43,180 --> 00:26:46,510 status . It was different in the bureau , 640 00:26:46,520 --> 00:26:48,298 right ? Because there we've got 641 00:26:48,298 --> 00:26:50,290 intelligence analysts operating at 642 00:26:50,300 --> 00:26:52,356 essentially a top secret level . For 643 00:26:52,356 --> 00:26:55,530 the most part , I trying to enable top 644 00:26:55,530 --> 00:26:58,600 secret outside of sort of protected 645 00:26:58,610 --> 00:27:01,890 enclaves is extremely difficult . 646 00:27:02,190 --> 00:27:05,350 And it's made even more difficult when 647 00:27:05,350 --> 00:27:07,406 you're trying to do that in a rush . 648 00:27:07,406 --> 00:27:09,790 And so , frankly , we did . What we did 649 00:27:09,790 --> 00:27:11,810 is we recognize that the business 650 00:27:11,810 --> 00:27:15,010 environment had changed around us with 651 00:27:15,010 --> 00:27:17,640 coated with sort of distributed 652 00:27:17,720 --> 00:27:21,220 customer sets . Um , Teleworking 653 00:27:21,230 --> 00:27:23,380 Aziz Well , as the producers of 654 00:27:23,380 --> 00:27:25,547 intelligence , double working . And so 655 00:27:25,547 --> 00:27:27,769 we changed our business model largely , 656 00:27:28,550 --> 00:27:31,520 and we focused a lot on what we could 657 00:27:31,530 --> 00:27:34,590 do with unclassified 658 00:27:34,870 --> 00:27:37,820 information . So there was , ah , large 659 00:27:37,820 --> 00:27:40,690 emphasis enabling usable source , 660 00:27:41,540 --> 00:27:43,860 producing new product lines , thinking 661 00:27:43,860 --> 00:27:47,390 about how to , um provide value 662 00:27:47,400 --> 00:27:49,670 to customers , traditional customers of 663 00:27:49,670 --> 00:27:52,500 intelligence . But to do it with 664 00:27:52,510 --> 00:27:54,170 marginally open source past 665 00:27:54,170 --> 00:27:56,337 commentaries , the beginning of this I 666 00:27:56,337 --> 00:27:58,990 also mentioned that we think a lot 667 00:27:58,990 --> 00:28:00,934 about tools and technology and the 668 00:28:00,934 --> 00:28:03,157 implement just because of the nature of 669 00:28:03,157 --> 00:28:05,212 our business . But there really is a 670 00:28:05,212 --> 00:28:07,212 human element component to this . I 671 00:28:07,212 --> 00:28:09,630 think Orlando touched on it at the very 672 00:28:09,630 --> 00:28:12,650 beginning . So , you know , we did a 673 00:28:12,650 --> 00:28:15,090 lot of things like reducing or 674 00:28:15,090 --> 00:28:17,312 eliminating the requirement for quarter 675 00:28:17,312 --> 00:28:19,368 hours . Right ? So you can't come in 676 00:28:19,368 --> 00:28:21,368 during the day because you've got a 677 00:28:21,368 --> 00:28:23,590 spouse who needs to work and you've got 678 00:28:23,590 --> 00:28:26,380 Children at home , but your spouse can 679 00:28:26,380 --> 00:28:28,436 spell you in the evening hours . You 680 00:28:28,436 --> 00:28:30,547 can come in during the evening to get 681 00:28:30,547 --> 00:28:32,713 the classified piece of your work done 682 00:28:32,713 --> 00:28:34,547 while you've done run classified 683 00:28:34,547 --> 00:28:36,580 teleworking , uh , remotely eso 684 00:28:36,590 --> 00:28:39,360 removing core hours , giving people 685 00:28:39,360 --> 00:28:41,890 just maximum flexibility . The other 686 00:28:41,890 --> 00:28:43,890 thing . Oddly enough , you know , I 687 00:28:43,890 --> 00:28:45,946 said , flexibility there because you 688 00:28:45,946 --> 00:28:48,168 need to provide that to folks . What we 689 00:28:48,168 --> 00:28:49,946 discovered is the importance of 690 00:28:49,946 --> 00:28:52,001 providing structure . And again I go 691 00:28:52,001 --> 00:28:54,168 back to my quipped that I'm also a dad 692 00:28:54,168 --> 00:28:56,890 is a second job , and I've come to 693 00:28:56,890 --> 00:28:59,001 understand , with my own Children and 694 00:28:59,001 --> 00:29:01,168 distorted environment how important it 695 00:29:01,168 --> 00:29:03,650 is that provide a structure for them in 696 00:29:03,650 --> 00:29:06,180 a rather instruction period . But the 697 00:29:06,190 --> 00:29:08,610 same is true of business , even though 698 00:29:08,610 --> 00:29:10,970 we need to provide flexibility to the 699 00:29:10,970 --> 00:29:13,130 workforce and enable that their 700 00:29:13,130 --> 00:29:15,670 operations technologically into 701 00:29:15,680 --> 00:29:17,902 business process . We also need to give 702 00:29:17,902 --> 00:29:20,860 them a structure that creates sort of a 703 00:29:20,860 --> 00:29:23,027 new normal for them . So those are the 704 00:29:23,027 --> 00:29:25,420 sorts of things that we focused on sure 705 00:29:25,610 --> 00:29:28,740 distributed some secure coms , 706 00:29:28,740 --> 00:29:31,350 capabilities and what have you . But 707 00:29:31,350 --> 00:29:34,090 the heaviest reliance was on secure but 708 00:29:34,090 --> 00:29:36,940 unclassified systems . Yeah , 709 00:29:37,830 --> 00:29:40,350 you mentioned that you were able to Do 710 00:29:40,360 --> 00:29:42,360 you really focus as other that much 711 00:29:42,360 --> 00:29:44,471 right ? You start off focused that on 712 00:29:44,471 --> 00:29:46,620 class and then mixed in some of the 713 00:29:46,620 --> 00:29:48,620 classified work as you were able to 714 00:29:48,620 --> 00:29:50,842 normalize your operations for the Times 715 00:29:51,140 --> 00:29:53,307 at the State Department could give the 716 00:29:53,307 --> 00:29:55,840 percentage or are some kind of idea how 717 00:29:55,840 --> 00:29:58,050 much of the work that gets done is 718 00:29:58,060 --> 00:30:01,390 classified versus unq last well , and 719 00:30:01,630 --> 00:30:03,852 I would have to distinguish between the 720 00:30:03,852 --> 00:30:06,110 bureau and the department . So , 721 00:30:06,120 --> 00:30:09,700 partner , um is massive 722 00:30:10,240 --> 00:30:12,990 global , and the vast majority of it is 723 00:30:12,990 --> 00:30:16,510 unclassified or generally , if you 724 00:30:16,510 --> 00:30:19,350 say system high in the department , 725 00:30:19,780 --> 00:30:22,570 most people think secret . But within 726 00:30:22,570 --> 00:30:24,570 the bureau , which is one of the 17 727 00:30:24,570 --> 00:30:27,200 members of the the I C but which also 728 00:30:27,210 --> 00:30:29,043 sits in the department providing 729 00:30:29,043 --> 00:30:31,210 intelligence support to the department 730 00:30:31,370 --> 00:30:33,950 system highs , ts code word 731 00:30:34,910 --> 00:30:38,070 and pretty much everything that folks 732 00:30:38,070 --> 00:30:40,750 dio is done on that system . It's the 733 00:30:40,750 --> 00:30:43,120 same sort of challenge that I know . My 734 00:30:43,120 --> 00:30:46,000 colleagues , uh , from CIA with the 735 00:30:46,000 --> 00:30:48,730 familiar went back at our home agency 736 00:30:48,730 --> 00:30:52,030 is very difficult to do Top secret 737 00:30:52,090 --> 00:30:56,000 work , uh , in outside of outside of 738 00:30:56,000 --> 00:30:58,110 protected enclaves . That's 739 00:30:58,120 --> 00:31:01,560 understandable . So take it . With that 740 00:31:01,560 --> 00:31:04,570 in mind , I want to chip back over to 741 00:31:04,580 --> 00:31:08,260 Teoh . Some of our other Panelists get 742 00:31:08,260 --> 00:31:11,800 an idea of how that classified work is 743 00:31:11,800 --> 00:31:14,260 getting done . We mentioned some shift 744 00:31:14,260 --> 00:31:17,290 rotations . I know some work doing 745 00:31:17,290 --> 00:31:20,280 things like a proxy . Uh , so you can 746 00:31:20,280 --> 00:31:23,110 you can they take the classified nature 747 00:31:23,110 --> 00:31:25,620 out of the data or the workload and do 748 00:31:25,620 --> 00:31:27,731 it in an unclassified manner and then 749 00:31:27,731 --> 00:31:29,898 match it back ? Can we talk about some 750 00:31:29,898 --> 00:31:31,953 of how that works ? Uh , let's start 751 00:31:31,953 --> 00:31:34,170 with you . How have you been able to 752 00:31:34,170 --> 00:31:37,460 help people do the classified work in 753 00:31:37,460 --> 00:31:39,682 this time ? Can they do it at home ? Do 754 00:31:39,682 --> 00:31:41,738 they have to be in a skiff ? How did 755 00:31:41,738 --> 00:31:43,960 that work ? So that's a good question . 756 00:31:43,960 --> 00:31:46,050 And then let me answer from an icy 757 00:31:46,050 --> 00:31:47,994 perspective because it is a little 758 00:31:47,994 --> 00:31:50,050 different depending on where you are 759 00:31:50,050 --> 00:31:52,272 and what work being done . By and large 760 00:31:52,272 --> 00:31:54,217 for majority most the intelligence 761 00:31:54,217 --> 00:31:57,700 community , you could say 9% . All of 762 00:31:57,700 --> 00:32:00,800 the work should be performed in a 763 00:32:00,810 --> 00:32:03,200 secure facility . When I say classified 764 00:32:03,200 --> 00:32:06,700 work , I mean data information that we 765 00:32:06,700 --> 00:32:08,867 would like to have protected at higher 766 00:32:08,867 --> 00:32:11,940 levels . And so But within the I see , 767 00:32:11,940 --> 00:32:14,162 we do have multiple domains of multiple 768 00:32:14,162 --> 00:32:16,107 classifications so that some of my 769 00:32:16,107 --> 00:32:18,051 colleagues spoke about work in the 770 00:32:18,051 --> 00:32:20,051 unclassified realm or on classified 771 00:32:20,051 --> 00:32:21,890 world . Yes , we do have data 772 00:32:21,890 --> 00:32:24,400 information and environments that are 773 00:32:24,400 --> 00:32:27,190 available on the unclassified world and 774 00:32:27,240 --> 00:32:29,420 have been even prior to the pandemic , 775 00:32:29,590 --> 00:32:32,000 that people are able to do some work of 776 00:32:32,120 --> 00:32:34,760 remotely via that . But by and large , 777 00:32:34,760 --> 00:32:38,180 when it comes to what typically the the 778 00:32:38,180 --> 00:32:40,950 icy traditionally is known for , which 779 00:32:40,950 --> 00:32:43,990 is your higher classified related items ? 780 00:32:44,000 --> 00:32:46,770 Yes , that is , in a secure facility . 781 00:32:47,080 --> 00:32:51,020 We do a quart , uh , situations where 782 00:32:51,020 --> 00:32:53,790 you have maybe facilities working with 783 00:32:53,790 --> 00:32:56,068 vendors are working in other locations , 784 00:32:56,800 --> 00:32:58,633 but or working with , you know , 785 00:32:58,633 --> 00:33:01,380 defense . But by by far in large , it 786 00:33:01,380 --> 00:33:03,920 is in a secure facility . So the way 787 00:33:03,920 --> 00:33:06,087 that we looked at the challenge or the 788 00:33:06,087 --> 00:33:08,850 problem or the situation . Waas okay , 789 00:33:09,030 --> 00:33:11,510 at most of the work that a majority of 790 00:33:11,510 --> 00:33:13,566 the workforce needs to do is in this 791 00:33:14,260 --> 00:33:16,427 the care facility within that bubble . 792 00:33:16,427 --> 00:33:18,670 How can we maximize our efforts ? And 793 00:33:18,670 --> 00:33:20,892 that's where you have a lot of flexible 794 00:33:20,892 --> 00:33:23,050 work agreements . You have a lot of 795 00:33:23,270 --> 00:33:26,870 time sharing . As far as although , you 796 00:33:26,870 --> 00:33:29,860 know , we may have situated here in the 797 00:33:29,920 --> 00:33:31,864 metropolitan area . There could be 798 00:33:31,864 --> 00:33:33,976 members of the intelligence community 799 00:33:33,976 --> 00:33:36,198 and other places because our mission is 800 00:33:36,198 --> 00:33:39,150 not just here . And also so you think 801 00:33:39,150 --> 00:33:42,460 about the icy is very a very large off 802 00:33:42,540 --> 00:33:45,840 of of different types of intelligence 803 00:33:45,850 --> 00:33:47,820 because their mission sets are so 804 00:33:47,820 --> 00:33:49,931 variable . Right ? So , you know , we 805 00:33:49,931 --> 00:33:52,098 have some of the intelligence agencies 806 00:33:52,098 --> 00:33:53,987 that traditionally operate on the 807 00:33:53,987 --> 00:33:56,098 higher classified domains , which has 808 00:33:56,098 --> 00:33:58,480 some of the service , uh , services 809 00:33:58,480 --> 00:34:00,702 operate on the secret domain , and then 810 00:34:00,702 --> 00:34:02,813 you might have some elements that may 811 00:34:02,813 --> 00:34:05,036 be due more than mission unclassified . 812 00:34:05,036 --> 00:34:07,410 So because it varies in the type of 813 00:34:07,410 --> 00:34:09,720 intelligence that we're performing , it 814 00:34:09,720 --> 00:34:11,942 does specifically depend on the mission 815 00:34:11,942 --> 00:34:14,109 set and that mission . That is what we 816 00:34:14,109 --> 00:34:17,310 look at as what is the risk for what is 817 00:34:17,610 --> 00:34:20,030 the the way that we can achieve that . 818 00:34:20,040 --> 00:34:23,100 How it may not be just from your normal 819 00:34:23,100 --> 00:34:25,630 9 to 5 here in in the D C area . It 820 00:34:25,630 --> 00:34:28,770 could be somewhere else . And so , but 821 00:34:29,050 --> 00:34:31,220 unlike my colleagues , we we are a 822 00:34:31,220 --> 00:34:33,170 little more stringent , maybe with 823 00:34:33,430 --> 00:34:35,319 trying to do that . And it's just 824 00:34:35,319 --> 00:34:37,208 because that the work is a little 825 00:34:37,208 --> 00:34:39,208 different . We all work in the same 826 00:34:39,208 --> 00:34:41,060 field , doing a little bit of a 827 00:34:41,060 --> 00:34:44,460 different role . So over now that is 828 00:34:44,760 --> 00:34:47,270 the next one point . Yo dd diversity of 829 00:34:47,270 --> 00:34:49,440 the mission and how none of this is 830 00:34:49,880 --> 00:34:52,050 static haven't thinking about a year 831 00:34:52,060 --> 00:34:53,950 other than then The Intelligence 832 00:34:53,960 --> 00:34:55,793 Committee , which is such a wide 833 00:34:55,793 --> 00:34:57,960 community , probably the only one that 834 00:34:57,960 --> 00:35:00,016 might have more diverse mission test 835 00:35:00,016 --> 00:35:02,480 within a single group might be D . O . 836 00:35:02,480 --> 00:35:04,830 D . And the Commerce Department . Just 837 00:35:04,840 --> 00:35:07,080 commerce is a grab bag of all kinds of 838 00:35:07,080 --> 00:35:09,390 agencies in mission both hard , less 839 00:35:09,680 --> 00:35:11,800 classified work . Peter , I'd be 840 00:35:11,800 --> 00:35:13,800 interested to hear from you on this 841 00:35:13,800 --> 00:35:16,360 topic . Assessment . Did . Your role is 842 00:35:16,370 --> 00:35:18,703 to look at the entire enterprise across , 843 00:35:18,703 --> 00:35:20,830 you know , Dean , how are you ? What 844 00:35:20,830 --> 00:35:22,830 kind of high level guidance are you 845 00:35:22,830 --> 00:35:24,941 giving New components in the military 846 00:35:24,941 --> 00:35:27,370 branches about doing classified work 847 00:35:27,370 --> 00:35:29,870 right now , particularly remotely . Or 848 00:35:29,870 --> 00:35:32,230 are people come in on rotations in the 849 00:35:32,230 --> 00:35:34,452 light ? How much of that applies across 850 00:35:34,452 --> 00:35:36,452 the whole D o . D . And how much of 851 00:35:36,452 --> 00:35:38,674 that do you have to give general advice 852 00:35:38,674 --> 00:35:40,786 and then let the component make their 853 00:35:40,786 --> 00:35:43,030 own decisions ? Yeah , I think I think 854 00:35:43,830 --> 00:35:46,080 it's important within duty that there 855 00:35:46,080 --> 00:35:48,191 is always a lot of autonomy preserved 856 00:35:48,191 --> 00:35:50,380 at a local commander component level , 857 00:35:50,570 --> 00:35:52,681 and we're globally dispersed and have 858 00:35:52,681 --> 00:35:55,020 to respond to local conditions 859 00:35:56,760 --> 00:35:58,920 and diverse missions . And we really 860 00:35:58,920 --> 00:36:00,920 need commanders on the ground to be 861 00:36:00,920 --> 00:36:02,976 able to make those calls . So we try 862 00:36:02,976 --> 00:36:04,976 and give out guidance that is gonna 863 00:36:04,976 --> 00:36:07,142 allow people to make smart choices and 864 00:36:07,142 --> 00:36:09,142 keep things safe . Way tried really 865 00:36:09,142 --> 00:36:11,031 hard to stem the proliferation of 866 00:36:11,031 --> 00:36:12,864 Shadow I t . During this episode 867 00:36:12,864 --> 00:36:15,087 because we had every , you know , every 868 00:36:15,087 --> 00:36:17,310 command as their local to staff and 869 00:36:17,310 --> 00:36:19,532 their local C i o . Trying to solve the 870 00:36:19,532 --> 00:36:21,940 problems for themselves on but we 871 00:36:21,940 --> 00:36:23,884 didn't want was a proliferation of 872 00:36:23,884 --> 00:36:25,829 solutions that that we had limited 873 00:36:25,829 --> 00:36:27,600 visibility into going back to 874 00:36:27,610 --> 00:36:31,310 classified side points are spot on . I 875 00:36:31,310 --> 00:36:33,710 think for us as well , that , um 876 00:36:34,050 --> 00:36:36,272 although we talk about what it takes to 877 00:36:36,272 --> 00:36:39,870 enable some classified work remotely , 878 00:36:39,970 --> 00:36:42,081 I think is really important condition 879 00:36:42,081 --> 00:36:44,081 that to say , first of all , that's 880 00:36:44,081 --> 00:36:45,859 only gonna occur with a certain 881 00:36:45,859 --> 00:36:48,150 sensitivity of data . And second , 882 00:36:48,160 --> 00:36:51,220 although some home I can view a secret 883 00:36:51,220 --> 00:36:53,220 presentation or join a secret phone 884 00:36:53,220 --> 00:36:55,710 call if my job is in the war fighting 885 00:36:55,710 --> 00:36:57,543 domain to be looking at a common 886 00:36:57,543 --> 00:36:59,950 operating picture and directing the 887 00:36:59,950 --> 00:37:02,061 movement of aircraft , I'm only doing 888 00:37:02,061 --> 00:37:04,006 that in the office . And if I'm an 889 00:37:04,006 --> 00:37:06,006 Intel analyst and I'm working at TS 890 00:37:06,006 --> 00:37:07,950 level , I'm only doing that in the 891 00:37:07,950 --> 00:37:10,117 office . So at that point , it becomes 892 00:37:10,117 --> 00:37:12,600 down , comes down to , um , more of the 893 00:37:12,600 --> 00:37:14,767 human factors . Conversation is how do 894 00:37:14,767 --> 00:37:17,330 we stagger chefs ? How do we limit the 895 00:37:17,330 --> 00:37:19,608 number of people who are in the office ? 896 00:37:19,608 --> 00:37:21,608 It would be at work , and we really 897 00:37:21,608 --> 00:37:25,440 left most of those decisions to two 898 00:37:25,450 --> 00:37:28,440 local commanders and dressing . Yeah , 899 00:37:29,490 --> 00:37:32,120 so we are getting political into the 900 00:37:32,120 --> 00:37:34,250 time , and I asked for questions from 901 00:37:34,250 --> 00:37:36,028 the audience , and you all have 902 00:37:36,028 --> 00:37:38,028 delivered . We've got tons of those 903 00:37:38,028 --> 00:37:40,250 before we get , too , though . Carrie , 904 00:37:40,250 --> 00:37:42,361 I want to give the last question from 905 00:37:42,361 --> 00:37:44,583 me . I want to put to you . I mentioned 906 00:37:44,583 --> 00:37:46,970 before the idea of turning classified 907 00:37:47,090 --> 00:37:50,360 work flows into unclassified proxy 908 00:37:50,370 --> 00:37:52,537 projects . Can you talk about how some 909 00:37:52,537 --> 00:37:55,670 of that work at Miter and throughout 910 00:37:55,670 --> 00:37:57,948 the defense and intelligence community ? 911 00:37:58,430 --> 00:38:01,640 Uh , sure , I will again reiterate what 912 00:38:01,640 --> 00:38:03,918 you've just heard from our perspective . 913 00:38:03,918 --> 00:38:06,810 And so when we are doing the top secret 914 00:38:06,820 --> 00:38:10,210 has a secret problems and delivering on 915 00:38:10,210 --> 00:38:13,820 our on the road and I 916 00:38:13,850 --> 00:38:16,290 see Project , we are also within a 917 00:38:16,300 --> 00:38:19,220 secure facilities . But here here 918 00:38:19,220 --> 00:38:22,000 question being up on R and D 919 00:38:22,220 --> 00:38:25,760 organization . We do try and carve 920 00:38:25,770 --> 00:38:28,660 off our family , our Andy challenges 921 00:38:29,120 --> 00:38:31,860 that you could looking at new new 922 00:38:31,870 --> 00:38:33,900 solutions , new ways to solve those 923 00:38:33,910 --> 00:38:36,210 challenges . So you could put in the 924 00:38:36,210 --> 00:38:39,360 context maybe of a FEMA or crisis 925 00:38:39,370 --> 00:38:41,980 response activity . And I think about 926 00:38:41,990 --> 00:38:44,820 how you could pull a new modeling and 927 00:38:44,830 --> 00:38:46,941 simulation tools or things like vigil 928 00:38:46,941 --> 00:38:49,780 engineering , even looking at non 929 00:38:49,780 --> 00:38:52,010 traditional data . So those are the 930 00:38:52,020 --> 00:38:54,510 types of ways that we have expanded the 931 00:38:54,510 --> 00:38:56,399 app it Ercan which we address the 932 00:38:56,399 --> 00:38:59,500 problem . And so I think that's really 933 00:38:59,510 --> 00:39:03,060 something that , as I mentioned earlier , 934 00:39:03,070 --> 00:39:05,181 really lead to felt some innovation , 935 00:39:05,181 --> 00:39:07,520 and as we make those discoveries making 936 00:39:07,520 --> 00:39:09,631 car packet job , maybe the code , the 937 00:39:09,631 --> 00:39:11,742 tools of findings , and then put them 938 00:39:11,742 --> 00:39:13,909 back over to the classified so that we 939 00:39:13,909 --> 00:39:16,220 can deploy them on on the real real 940 00:39:16,220 --> 00:39:16,680 data . 941 00:39:19,770 --> 00:39:22,330 Fantastic . Good luck with that . I'm 942 00:39:22,330 --> 00:39:24,490 gonna move over to ah , some of the Q 943 00:39:24,490 --> 00:39:26,460 and A from the audience . As I 944 00:39:26,470 --> 00:39:28,359 mentioned , we've got quite a few 945 00:39:28,359 --> 00:39:30,581 questions here . We're gonna try to get 946 00:39:30,581 --> 00:39:32,803 through as many as we can . First off , 947 00:39:32,803 --> 00:39:34,970 a , uh , a consultant with the Defense 948 00:39:34,970 --> 00:39:37,137 Department asked our deal . The office 949 00:39:37,137 --> 00:39:39,137 has experienced a great increase in 950 00:39:39,137 --> 00:39:41,470 productivity , collaboration and morale . 951 00:39:41,470 --> 00:39:43,359 Been shifting to tell a work what 952 00:39:43,359 --> 00:39:45,526 policies need to be changed , telework 953 00:39:45,526 --> 00:39:47,748 in place . And what aspects of telework 954 00:39:47,748 --> 00:39:49,970 will d o d maintain when the cove in 19 955 00:39:49,970 --> 00:39:52,192 crisis is over ? You know , that sounds 956 00:39:52,192 --> 00:39:54,081 like it's for you . Okay , Yeah , 957 00:39:54,081 --> 00:39:56,192 that's it's a good point . And we and 958 00:39:56,192 --> 00:39:58,081 we've heard that from a number of 959 00:39:58,450 --> 00:40:00,506 corners and says , Hey , we actually 960 00:40:00,506 --> 00:40:02,617 had found , particularly from working 961 00:40:02,617 --> 00:40:04,561 in a knowledge work environment or 962 00:40:04,561 --> 00:40:06,672 something that's transactional , that 963 00:40:06,672 --> 00:40:08,728 productivity has benefited from this 964 00:40:08,990 --> 00:40:11,860 environment and one of the things we 965 00:40:11,860 --> 00:40:13,804 learned I think that speaks to the 966 00:40:13,804 --> 00:40:15,900 question is we built out some of the 967 00:40:15,900 --> 00:40:18,570 collaboration capabilities because we 968 00:40:18,570 --> 00:40:20,660 didn't . We wanted to be prepared in 969 00:40:20,660 --> 00:40:22,882 case our existing , like , remote VPN , 970 00:40:22,882 --> 00:40:24,993 everything . If that collapsed and we 971 00:40:24,993 --> 00:40:27,271 were underwater with capability wanted . 972 00:40:27,271 --> 00:40:29,493 This is kind of a catchall . One of the 973 00:40:29,493 --> 00:40:31,660 things we learned that there is a huge 974 00:40:31,660 --> 00:40:33,827 latent demand in the d . O . D . For a 975 00:40:33,827 --> 00:40:35,938 capability to easily collaborate with 976 00:40:35,938 --> 00:40:38,104 your team's easily jump up call . Flip 977 00:40:38,104 --> 00:40:40,271 between working on a document together 978 00:40:40,271 --> 00:40:41,938 back before these are not new 979 00:40:41,938 --> 00:40:44,104 discoveries for industry , but for D . 980 00:40:44,104 --> 00:40:46,104 O . D . Where we didn't have all of 981 00:40:46,104 --> 00:40:48,327 this capability , I think it was It was 982 00:40:48,327 --> 00:40:50,549 a revelation . We also because we built 983 00:40:50,549 --> 00:40:52,493 this out as an enterprise system , 984 00:40:52,493 --> 00:40:54,271 meaning a D o D wider system is 985 00:40:54,271 --> 00:40:56,438 supposed to something that was service 986 00:40:56,438 --> 00:40:58,549 unique . There's fewer barriers , the 987 00:40:58,549 --> 00:41:00,438 collaboration across the military 988 00:41:00,438 --> 00:41:02,438 services and the other agencies and 989 00:41:02,438 --> 00:41:04,327 field activities that make up the 990 00:41:04,327 --> 00:41:06,549 department . Um , I think we're looking 991 00:41:06,549 --> 00:41:09,620 very hard right now that at what we can 992 00:41:09,620 --> 00:41:11,787 preserve , there's a handful of things 993 00:41:11,787 --> 00:41:13,787 that we specifically want Preserved 994 00:41:13,787 --> 00:41:16,780 Number one is that capability to 995 00:41:16,780 --> 00:41:18,669 collaborate seamlessly across the 996 00:41:18,669 --> 00:41:20,558 entire department , so you're not 997 00:41:20,558 --> 00:41:22,780 locked into organizational boundaries . 998 00:41:22,780 --> 00:41:24,836 elsewhere in the department . Number 999 00:41:24,836 --> 00:41:26,724 two is to be able to do that from 1000 00:41:26,724 --> 00:41:28,836 outside the network perimeter , which 1001 00:41:28,836 --> 00:41:28,030 is really gonna accelerate the 1002 00:41:28,030 --> 00:41:30,030 conversation about trust within the 1003 00:41:30,030 --> 00:41:32,720 department and third a little bit . I 1004 00:41:32,730 --> 00:41:34,952 think longer term goal is to be able to 1005 00:41:34,952 --> 00:41:37,040 leverage more personal devices to be 1006 00:41:37,040 --> 00:41:39,270 able to access that that have been 1007 00:41:39,290 --> 00:41:41,012 found under this is all of the 1008 00:41:41,012 --> 00:41:43,560 unclassified layer . So there's 1009 00:41:43,560 --> 00:41:46,460 programs in work now to try and make 1010 00:41:46,470 --> 00:41:49,820 eliminate some of what we authorize as 1011 00:41:49,820 --> 00:41:52,670 a temporary solution going forward . My 1012 00:41:52,670 --> 00:41:55,670 last comment on that is the tools can 1013 00:41:55,670 --> 00:41:57,900 only do so much here . The other thing 1014 00:41:57,900 --> 00:42:00,067 that we really have to focus on within 1015 00:42:00,067 --> 00:42:01,670 department is the culture . 1016 00:42:02,140 --> 00:42:04,140 Organizational culture is extremely 1017 00:42:04,140 --> 00:42:06,362 resilient , and I do think that there's 1018 00:42:06,362 --> 00:42:09,170 a chance that in a command and control 1019 00:42:09,170 --> 00:42:11,670 environment like you d as soon as the 1020 00:42:11,670 --> 00:42:13,726 leadership is back holding all their 1021 00:42:13,726 --> 00:42:15,948 meetings in person , that flows quickly 1022 00:42:15,948 --> 00:42:18,059 through the enterprise . So so we can 1023 00:42:18,059 --> 00:42:19,948 help from a technology enablement 1024 00:42:19,948 --> 00:42:22,170 standpoint . But we need that continued 1025 00:42:22,170 --> 00:42:24,320 leadership commitment to a to a new 1026 00:42:24,320 --> 00:42:26,431 normal . That's gonna be a little bit 1027 00:42:26,431 --> 00:42:28,653 more flexible environment for workers . 1028 00:42:28,653 --> 00:42:30,820 Man , I want to stay with you for this 1029 00:42:30,820 --> 00:42:32,709 next question . I wasn't directed 1030 00:42:32,709 --> 00:42:34,598 specifically at you , but some of 1031 00:42:34,598 --> 00:42:36,820 things you just mentioned ductile right 1032 00:42:36,820 --> 00:42:38,987 directly into this . So a team manager 1033 00:42:38,987 --> 00:42:41,320 from one of our underwriters , actually , 1034 00:42:41,320 --> 00:42:43,431 uh , agile is the direction that much 1035 00:42:43,431 --> 00:42:45,264 of I t is moving to . One of the 1036 00:42:45,264 --> 00:42:47,376 fundamentals of agile is face to face 1037 00:42:47,376 --> 00:42:49,487 and working closely with team members 1038 00:42:49,487 --> 00:42:51,264 at the same table . How are you 1039 00:42:51,264 --> 00:42:53,264 adapting agile development toe work 1040 00:42:53,264 --> 00:42:55,264 with a remote workforce ? So I feel 1041 00:42:55,264 --> 00:42:57,542 like you got into some of that already , 1042 00:42:57,542 --> 00:42:59,709 Peter , which mind ? Just very briefly 1043 00:42:59,709 --> 00:43:01,850 addressing it directly , that this is 1044 00:43:01,850 --> 00:43:03,900 actually a great question because I 1045 00:43:03,910 --> 00:43:06,470 would say , if I could choose what to 1046 00:43:06,470 --> 00:43:08,980 spend my time on , it would be on 1047 00:43:08,980 --> 00:43:11,036 modernizing the way we were building 1048 00:43:11,036 --> 00:43:13,258 deliver software for the department . A 1049 00:43:13,258 --> 00:43:17,180 huge part of that is heavy user 1050 00:43:17,180 --> 00:43:18,740 involvement , design rapid 1051 00:43:18,750 --> 00:43:22,060 deterioration . I don't think it's 1052 00:43:22,060 --> 00:43:25,550 fundamentally undermined by working 1053 00:43:25,550 --> 00:43:28,030 remotely , provided that you have a 1054 00:43:28,040 --> 00:43:30,207 really good set of schools . There are 1055 00:43:30,207 --> 00:43:32,373 some things you can do when you've got 1056 00:43:32,373 --> 00:43:34,373 a share screen in front of you that 1057 00:43:34,373 --> 00:43:36,540 users can manipulate that are actually 1058 00:43:36,540 --> 00:43:38,762 easier than watch . But I think that is 1059 00:43:39,580 --> 00:43:41,524 particular teams that have already 1060 00:43:41,524 --> 00:43:43,740 established trust in a battle rhythm . 1061 00:43:44,580 --> 00:43:47,290 When I think about the places where in 1062 00:43:47,290 --> 00:43:49,457 person interaction is still incredibly 1063 00:43:49,457 --> 00:43:51,179 important , it's building that 1064 00:43:51,179 --> 00:43:53,820 relationship between in this case , the 1065 00:43:53,820 --> 00:43:56,150 development team and your user 1066 00:43:56,150 --> 00:43:59,940 population . I I'm ready for the days 1067 00:43:59,940 --> 00:44:01,773 when we can get those teams back 1068 00:44:01,773 --> 00:44:03,829 together , tow launch things and get 1069 00:44:03,829 --> 00:44:06,051 things moving . But then , as you begin 1070 00:44:06,051 --> 00:44:08,162 to interest , I actually think , uh , 1071 00:44:08,162 --> 00:44:10,218 way have an opportunity to go faster 1072 00:44:10,218 --> 00:44:12,329 here because we have times today when 1073 00:44:12,329 --> 00:44:15,250 you think about a commander control 1074 00:44:15,250 --> 00:44:17,460 application that were delivering to 1075 00:44:17,460 --> 00:44:19,440 users that combatant commands . In 1076 00:44:19,450 --> 00:44:21,228 order to have that type of user 1077 00:44:21,228 --> 00:44:23,283 feedback that we have today , we fly 1078 00:44:23,283 --> 00:44:25,394 people back , which means we can only 1079 00:44:25,394 --> 00:44:27,450 view that , uh , on a certain rhythm 1080 00:44:27,450 --> 00:44:29,440 and really do that effectively , 1081 00:44:29,900 --> 00:44:32,067 remotely . That means we could go from 1082 00:44:32,067 --> 00:44:34,350 from three months Prince Teoh , three 1083 00:44:34,350 --> 00:44:36,406 weeks prince and generate a lot more 1084 00:44:36,406 --> 00:44:38,461 quickly . So it's a great question . 1085 00:44:38,461 --> 00:44:40,517 Love toe Learn from the community on 1086 00:44:40,517 --> 00:44:42,900 this because getting the department to 1087 00:44:42,910 --> 00:44:45,132 be more agile on delivering software is 1088 00:44:45,132 --> 00:44:47,466 is , I think , one of our biggest goals , 1089 00:44:48,590 --> 00:44:51,000 and it also because we cover agile 1090 00:44:51,000 --> 00:44:53,222 quite a bit here next . I think is also 1091 00:44:53,222 --> 00:44:55,444 the flipside exactly what you were just 1092 00:44:55,444 --> 00:44:57,500 talking about where , while agile in 1093 00:44:57,500 --> 00:44:59,667 general , was intended to speed up the 1094 00:44:59,667 --> 00:45:01,722 development process , especially for 1095 00:45:01,722 --> 00:45:03,611 large agencies like Department of 1096 00:45:03,611 --> 00:45:05,778 Defense . That doesn't mean that every 1097 00:45:05,778 --> 00:45:07,944 single interaction has to be immediate 1098 00:45:07,944 --> 00:45:10,500 right there . There is some value to a 1099 00:45:10,500 --> 00:45:12,722 zoo I've been finding while teleworking 1100 00:45:12,722 --> 00:45:14,778 during the pandemic . Having someone 1101 00:45:14,778 --> 00:45:16,833 ask you a question and being able to 1102 00:45:16,833 --> 00:45:18,722 stop and think about it for a few 1103 00:45:18,722 --> 00:45:20,889 minutes 1/2 hour or responding through 1104 00:45:20,889 --> 00:45:23,056 whatever communication channel so well 1105 00:45:23,056 --> 00:45:25,278 agile . I think overall speed things up 1106 00:45:25,278 --> 00:45:27,444 benefits . Taking a beat every now and 1107 00:45:27,444 --> 00:45:30,470 again moving forward , uh , in the next 1108 00:45:30,470 --> 00:45:32,581 one is for you , and it's coming from 1109 00:45:32,581 --> 00:45:35,000 inside the house . Somebody at D and I 1110 00:45:35,000 --> 00:45:37,090 asked , What are some of the most 1111 00:45:37,090 --> 00:45:39,600 widely used collaboration tools being 1112 00:45:39,600 --> 00:45:41,711 used by the intelligence community to 1113 00:45:41,711 --> 00:45:43,878 carry out unclassified work during the 1114 00:45:43,878 --> 00:45:45,933 pandemic ? Is that an Officer , Cody 1115 00:45:45,933 --> 00:45:48,044 and I that has evaluated and approved 1116 00:45:48,044 --> 00:45:49,878 certain tools for use by Odeon I 1117 00:45:49,878 --> 00:45:51,822 components or other icy agencies ? 1118 00:45:53,390 --> 00:45:55,870 Yes , there's a there's a few ways to 1119 00:45:55,890 --> 00:45:59,080 answer So within OD and I the off the 1120 00:45:59,080 --> 00:46:01,302 record national intelligence we do have 1121 00:46:01,302 --> 00:46:04,430 localized I t organization . Uh , the 1122 00:46:04,440 --> 00:46:06,580 Odeon I D . I . O . Does have 1123 00:46:06,690 --> 00:46:09,310 recommendations for tools that can be 1124 00:46:09,310 --> 00:46:12,470 used by that agency . That element . It 1125 00:46:12,490 --> 00:46:15,340 does very across the community as to 1126 00:46:15,350 --> 00:46:19,110 what tools applications foretold and 1127 00:46:19,120 --> 00:46:21,231 the like , because there's many . And 1128 00:46:21,231 --> 00:46:23,342 because we do have enterprise license 1129 00:46:23,342 --> 00:46:25,509 agreements or E . L . A's with various 1130 00:46:25,509 --> 00:46:27,676 companies , components organizations , 1131 00:46:27,676 --> 00:46:29,842 in order to facilitate that management 1132 00:46:29,980 --> 00:46:32,180 within the I C C i o . Office and not 1133 00:46:32,180 --> 00:46:34,347 my office , we helped facilitate those 1134 00:46:34,347 --> 00:46:36,520 L . A's across the department . So , 1135 00:46:36,520 --> 00:46:39,840 yes , then OD and I There are some 1136 00:46:39,840 --> 00:46:42,300 licenses that are used . The irony is , 1137 00:46:42,310 --> 00:46:44,590 so we know the person can actually 1138 00:46:44,590 --> 00:46:46,757 contact me directly at the I . C . C . 1139 00:46:46,757 --> 00:46:49,780 I . A officer would like Teoh , but I 1140 00:46:49,780 --> 00:46:52,030 would say that there are tools that 1141 00:46:52,030 --> 00:46:54,500 they're using applications that OD and 1142 00:46:54,500 --> 00:46:56,820 I have set up to facilitate meetings 1143 00:46:56,820 --> 00:46:58,764 across the community . And in some 1144 00:46:58,764 --> 00:47:00,709 cases that might be different than 1145 00:47:00,709 --> 00:47:02,876 others . There are some other agencies 1146 00:47:02,876 --> 00:47:05,410 and elements that have done studies . 1147 00:47:05,720 --> 00:47:09,440 Recommendations have done a security . 1148 00:47:09,450 --> 00:47:11,728 You could say mitigations if you would , 1149 00:47:11,728 --> 00:47:13,950 in order for whether it be on your home 1150 00:47:13,950 --> 00:47:16,061 and personal and private network when 1151 00:47:16,061 --> 00:47:17,561 connecting , Or maybe some 1152 00:47:17,561 --> 00:47:19,561 recommendations and hygiene , as we 1153 00:47:19,561 --> 00:47:21,228 would say , cyber hygiene and 1154 00:47:21,228 --> 00:47:23,339 cybersecurity for your devices . Some 1155 00:47:23,339 --> 00:47:25,394 of the elements agencies are issuing 1156 00:47:25,394 --> 00:47:27,561 out devices . For instance , I do have 1157 00:47:27,561 --> 00:47:29,920 ODI , and I issued out devices to 1158 00:47:29,920 --> 00:47:33,860 connect to my account , my OD and I 1159 00:47:33,870 --> 00:47:36,037 accounts . And then that is the case . 1160 00:47:36,037 --> 00:47:38,259 I would say that's also Avenue in a way 1161 00:47:38,259 --> 00:47:40,259 to go toe Xs your official mail and 1162 00:47:40,300 --> 00:47:42,820 your official data storage information 1163 00:47:42,820 --> 00:47:45,360 on the unclassified side , because 1164 00:47:45,370 --> 00:47:47,592 there is a myriad of solutions , and it 1165 00:47:47,592 --> 00:47:49,800 really depends on the use case I don't 1166 00:47:49,800 --> 00:47:53,410 like specify one is more secure or one 1167 00:47:53,410 --> 00:47:55,521 is better than the other , because it 1168 00:47:55,521 --> 00:47:57,743 does just depend on what you're doing , 1169 00:47:57,743 --> 00:47:59,910 that there are at least many means and 1170 00:47:59,910 --> 00:48:03,190 modes in ways that we can accomplish . 1171 00:48:03,200 --> 00:48:06,000 That I would say a recommend going with 1172 00:48:06,010 --> 00:48:09,030 the Odeon . I see Iot office or be 1173 00:48:09,170 --> 00:48:11,740 going with issuing some devices , and 1174 00:48:11,740 --> 00:48:13,573 they actually have the tools and 1175 00:48:13,573 --> 00:48:15,629 applications set up within their and 1176 00:48:15,629 --> 00:48:17,907 then by the public Internet We do have . 1177 00:48:17,907 --> 00:48:20,060 Some of the icy elements have issued 1178 00:48:20,060 --> 00:48:23,990 out , uh , cyber recommendations and 1179 00:48:24,290 --> 00:48:27,570 cyber security steps that anyone can 1180 00:48:27,570 --> 00:48:30,040 use just as an American to help protect 1181 00:48:30,040 --> 00:48:32,250 your devices . on behalf of National 1182 00:48:32,250 --> 00:48:36,120 Security . Over Nice one . I get a 1183 00:48:36,130 --> 00:48:38,241 couple more here before we wrap up in 1184 00:48:38,241 --> 00:48:40,130 the next one . I'm actually gonna 1185 00:48:40,130 --> 00:48:42,241 combine two questions because they're 1186 00:48:42,241 --> 00:48:44,352 very similar . Um , and this is gonna 1187 00:48:44,352 --> 00:48:46,574 be for for you and a A and for Kerry as 1188 00:48:46,574 --> 00:48:49,690 well . So first off , a person within D 1189 00:48:49,690 --> 00:48:52,800 and I asked is od and I considering 1190 00:48:52,800 --> 00:48:55,100 exploring systems similar to the ones 1191 00:48:55,100 --> 00:48:57,500 Mr Ranks mentioned that would enable OD 1192 00:48:57,500 --> 00:48:59,620 and I or I see employees toe work on 1193 00:48:59,620 --> 00:49:02,010 classified work from home . And then 1194 00:49:02,010 --> 00:49:04,121 also , I'm gonna combine it with this 1195 00:49:04,121 --> 00:49:06,343 other question from Tish Lawn . Care of 1196 00:49:06,343 --> 00:49:08,740 of in . So thanks dish for Len and 1197 00:49:08,740 --> 00:49:11,560 Carrie about classified work from home . 1198 00:49:11,780 --> 00:49:13,836 I understand . Both the army and the 1199 00:49:13,836 --> 00:49:15,947 Air Force has some pilot programs for 1200 00:49:15,947 --> 00:49:18,460 mobile secret . What is the icy doing 1201 00:49:18,460 --> 00:49:20,890 in this arena ? So I think those kind 1202 00:49:20,890 --> 00:49:22,946 of kind of go together . Then I will 1203 00:49:22,946 --> 00:49:25,112 start with you . And that will get the 1204 00:49:25,112 --> 00:49:27,390 last last word to carry during connect . 1205 00:49:27,580 --> 00:49:29,913 Jump in on . That is the third , please . 1206 00:49:29,913 --> 00:49:32,024 Oh , sure . You're looking at the end 1207 00:49:32,024 --> 00:49:35,860 there , so I'll go to the first 1208 00:49:35,860 --> 00:49:38,170 question . The verse one about is OD 1209 00:49:38,170 --> 00:49:40,392 and I considering working on classified 1210 00:49:40,392 --> 00:49:43,630 work I hold at home . Pete kind of hit 1211 00:49:43,630 --> 00:49:46,260 on this . There's a lot that that's 1212 00:49:46,260 --> 00:49:48,560 wrapped in that question . Culture is 1213 00:49:48,570 --> 00:49:52,310 one , uh , safety and security huge . 1214 00:49:52,310 --> 00:49:55,030 And these are all big areas . I 1215 00:49:55,040 --> 00:49:57,190 wouldn't say yes or no to that . I 1216 00:49:57,190 --> 00:49:59,246 think that we're constantly evolving 1217 00:49:59,380 --> 00:50:01,560 constantly , constantly looking at our 1218 00:50:01,560 --> 00:50:04,070 mission and how we can maybe improve it 1219 00:50:04,280 --> 00:50:06,280 and do things better . But it's not 1220 00:50:06,280 --> 00:50:08,690 really a cut and dry question . Yes , 1221 00:50:08,700 --> 00:50:10,450 there are some elements as you 1222 00:50:10,450 --> 00:50:12,672 mentioned the pilot , uh , with some of 1223 00:50:12,672 --> 00:50:14,894 the services they're doing secret . But 1224 00:50:14,894 --> 00:50:18,370 as I mentioned earlier , it is for very 1225 00:50:18,380 --> 00:50:21,170 specific use cases in subsets in very 1226 00:50:21,180 --> 00:50:23,310 specific instances . I don't want to 1227 00:50:23,310 --> 00:50:25,990 paint the picture . Are the mirage that 1228 00:50:25,990 --> 00:50:27,940 we have people in the intelligence 1229 00:50:27,950 --> 00:50:30,350 community that are accessing classified 1230 00:50:30,360 --> 00:50:32,527 data from home because that's just not 1231 00:50:32,527 --> 00:50:34,693 the case we're looking at it at . What 1232 00:50:34,693 --> 00:50:36,930 can we do ? And within that classified 1233 00:50:36,940 --> 00:50:39,340 information , what makes the classified 1234 00:50:39,390 --> 00:50:41,334 and are there elements in parts or 1235 00:50:41,334 --> 00:50:43,590 pieces or processes that we can do on a 1236 00:50:43,590 --> 00:50:45,620 lower classified domain that can 1237 00:50:45,620 --> 00:50:48,040 mitigate that ? As you mentioned before ? 1238 00:50:48,040 --> 00:50:50,950 Sometimes we look at it and we're in a 1239 00:50:50,950 --> 00:50:53,820 paradigm shift , so it makes us look at 1240 00:50:53,820 --> 00:50:56,870 how are operating . And in some cases 1241 00:50:56,880 --> 00:50:59,047 there may be portions of the work that 1242 00:50:59,047 --> 00:51:01,380 we're performing that can be done at 1243 00:51:01,390 --> 00:51:03,630 the lower classified domains or at a 1244 00:51:03,630 --> 00:51:06,250 tele work remote facility that don't 1245 00:51:06,250 --> 00:51:09,270 need quite as much of the enforcement 1246 00:51:09,410 --> 00:51:11,632 of the security rappers at the others . 1247 00:51:11,960 --> 00:51:14,810 So I would say that that may not be the 1248 00:51:14,820 --> 00:51:17,320 most straightforward answer , but it's 1249 00:51:17,330 --> 00:51:20,160 really just just we're taking it . Uh , 1250 00:51:20,170 --> 00:51:23,050 we need to really evaluate it and pill 1251 00:51:23,050 --> 00:51:25,106 back that question . And just as the 1252 00:51:25,106 --> 00:51:27,383 onion , there's a lot wrapped in there . 1253 00:51:27,383 --> 00:51:28,383 Oh , yeah , 1254 00:51:28,383 --> 00:51:36,130 Wait . 1255 00:51:36,130 --> 00:51:38,297 And Peter said it well , and I want to 1256 00:51:38,297 --> 00:51:41,920 say hi to and um yes , looking forward 1257 00:51:41,930 --> 00:51:43,930 to , as we continue those pilots to 1258 00:51:43,930 --> 00:51:46,152 learn more about how we can start great 1259 00:51:46,152 --> 00:51:48,374 bringing that into some of the contract 1260 00:51:48,374 --> 00:51:51,500 your basis Well , thank you . No way 1261 00:51:51,500 --> 00:51:53,667 are running just over time . But I did 1262 00:51:53,667 --> 00:51:55,722 want to let the last last two people 1263 00:51:55,722 --> 00:51:57,722 just jump in on this topic . If you 1264 00:51:57,722 --> 00:51:59,778 could keep it like 30 60 seconds and 1265 00:51:59,778 --> 00:52:02,690 then we'll move right through . Erin , 1266 00:52:02,690 --> 00:52:04,857 this is Japanese . Think we started to 1267 00:52:04,857 --> 00:52:06,912 hit on what the real elephant in the 1268 00:52:06,912 --> 00:52:08,980 room is here , which is that the 1269 00:52:08,980 --> 00:52:11,060 intelligence community is vulnerable 1270 00:52:11,390 --> 00:52:13,860 because we have to rely on high walls 1271 00:52:13,860 --> 00:52:16,540 and fortifications around are 1272 00:52:16,710 --> 00:52:18,960 classified operations . Frankly , I 1273 00:52:18,960 --> 00:52:22,030 feel like it's May 1940 I'm sitting 1274 00:52:22,700 --> 00:52:26,290 cozy and comfy in a fortification on 1275 00:52:26,290 --> 00:52:28,720 the Maginot Line , and my adversary , 1276 00:52:28,720 --> 00:52:32,580 who was coded right now is more agile 1277 00:52:32,650 --> 00:52:34,790 than we are . Eso If you're talking 1278 00:52:34,790 --> 00:52:37,450 about lessons learned from this , it's 1279 00:52:37,450 --> 00:52:39,061 about understanding that the 1280 00:52:39,061 --> 00:52:41,283 environment in which we're operating is 1281 00:52:41,283 --> 00:52:43,690 changing , and we always been 1282 00:52:43,690 --> 00:52:45,857 vulnerable to this . We've always been 1283 00:52:45,857 --> 00:52:48,023 sort of isolated , but we've been able 1284 00:52:48,023 --> 00:52:49,968 to live with it now . We can't any 1285 00:52:49,968 --> 00:52:52,600 Walker , so we need to change , all 1286 00:52:52,600 --> 00:52:54,822 right . And unfortunately , with that , 1287 00:52:54,822 --> 00:52:56,878 I'm getting the hard hook . So we're 1288 00:52:56,878 --> 00:52:59,100 gonna have to wrap up here . Why didn't 1289 00:52:59,100 --> 00:53:01,322 think Jeff's when a P and carry you all 1290 00:53:01,322 --> 00:53:03,544 were fantastic today on thank you . Our 1291 00:53:03,544 --> 00:53:05,267 audience for listening and for 1292 00:53:05,267 --> 00:53:07,489 submitting so many great questions as a 1293 00:53:07,489 --> 00:53:09,711 reminder of the on demand event will be 1294 00:53:09,711 --> 00:53:09,180 sent to you later this week , and we 1295 00:53:09,180 --> 00:53:11,013 encourage you to share with your 1296 00:53:11,013 --> 00:53:13,180 colleagues who may have missed today's 1297 00:53:13,180 --> 00:53:13,020 discussion programme would not be 1298 00:53:13,020 --> 00:53:15,020 possible without the support of our 1299 00:53:15,020 --> 00:53:17,076 underwriter perspective , and I also 1300 00:53:17,076 --> 00:53:19,187 want to thank integral part will with 1301 00:53:19,187 --> 00:53:18,260 us on the power .